20/8/25
Lipstick on a Pig: Shiny Exterior, Crumbling Core
The renovated exterior of the buildings masks serious internal issues. Persistent water backups, outages, insect infestations, and scattered trash and construction debris plague the property. Leaky windows damage personal belongings, and the outdated Resident Unit Key system lacks modern security features like KeyTrak or KeyVault, using only tags and an insecure lockbox. The new owner, who purchased the complex for approximately $36 million, has focused on superficial upgrades while raising rent... , neglecting critical repairs like replacing failing toilets in occupied units. The rental office and maintenance staff dismiss resident concerns, prioritizing compliance over solutions. Package theft is rampant due to the office’s refusal to hold deliveries, and promised security cameras are limited to laundry rooms, not building exteriors. Residents face ongoing issues like littering, cigarette butts, and beer bottles in common areas and parking lots, with loitering and a noticeable drug presence, especially at night. Departing residents consistently express relief at leaving, reflecting widespread dissatisfaction.
Reseña de Apartments.com
Administrador de la propiedad en The Apartments at Oak Hill respondió a esta revisión
Thank you for taking the time to leave us your feedback. While we welcome all feedback, we are saddened to see that your experience fell short of expectations. Our team is committed to addressing resident concerns and continuously working to improve... the community. While some issues take time to resolve, we encourage residents to report any ongoing problems directly to management so we can respond appropriately.
We thank you again for taking the time to leave us your feedback, our team will remain dedicated to providing a better living experience for all residents.