Greenwich Place Apartments

Every time there’s an issue, the response is always “reach out to us directly.” But when you do, it’s either brushed off or completely ignored. So the question is—who exactly are we supposed to be reaching out to if no one is actually addressing concerns?

I don't live here, but they don't even try to entice you to! I had a confirmed scheduled tour of the place and when I got there and rang the call box to the leasing office multiple times, no one answered. I left and scheduled another tour for the next week. Same thing happened, I rang the leasing office several times on their call box for no one to answer the phone but I could see office staff hanging out. Really frustrated I wasted my time on two separate days to try and get a tour and not get... one on either day! Lee mas

For the cost of the rent in these apartments, they place faulty subpar appliances in their units that they do not fix properly. I have had multiple issues with the stove (not all burners working) in the past year that I’ve lived here and the refrigerator freezes all of my food causing me to discard ruined fresh vegetables, eggs and deli meats. I’ve escalated concerns appropriately however it continues not to be a priority. Not worth the rent, I was under the impression these were luxury... apartments. Lee mas

Our apartment was a nightmare when we moved in. It took maintenance months to address our issues and some are still not resolved. Additionally, we came back today to a $100 fine for leaving our empty trash can out LESS than 24 hours. Management is a nightmare to work with. The only redeeming factor is that the neighbors are nice.

This is one of the worst apartment experiences I have ever had. I have lived here 3 months and informed the management that my freezer does not keep things frozen. To their credit, it was looked at and a part was replaced. It did not good the problem and there have been a dozen times it had been brought to their attention with no resolution nor response. I have had to throw alot of food away waiting for this *emergency" maintenance. I represent a family of 4 in this apartment.