Spring Hill Apartments & Townhomes

I am very disappointed and frustrated with how the early lease termination process was handled. I was given minimal, unclear, and what I believe to be misleading information about how to pay my financial obligations at the time of termination. As a result, I now owe nearly double what I otherwise would have. Attempting to find solutions has been extremely difficult and has placed significant strain on my family.

Do not accept a first or second floor apartment in this community. I initially asked for a top floor back in March and was told there were none available. I regretfully settled for a 2nd floor and it was the biggest mistake. I wish I would have listened to the bad reviews about noise, thin floors and poor management. I signed a 12 month lease and it was so miserable at Spring Hill I only made it 8 months. My roommate and I saved every penny we could to GET OUT. Over 3k down the drain so we could... move somewhere we could sleep at night. We asked our leasing agent if the people above our unit had a dog before we signed anything. They said "I cant share that information but if you have any issues let us know and we'll take care of it right away" They will tell you what you want to hear. Its their job to fill that space. DON'T LISTEN. Please don't chance it unless you have a few grand in savings to bail out. The tenants above us had a large dog that woke us up every night anywhere from 11pm-7am(these are stated quiet hours in the lease). It became the most unbearable routine. Running, thumping, ball playing, every night, sometimes an hour or so long. Often so extreme we could feel our walls shake. I brought it to managements attention like i was told by my leasing agent and the manager said "were a pet friendly community" Yep, that's it. Management was consistent with its dismissive and deal with it attitude. They also acknowledged (after a week or so of investigating my complaint) that the residents dog was NOT listed on their lease, NOT a service animal, and well over the 25lb weight restriction listed on the lease. All a breach of contract. Still, I offered to relocate to another unit in the community and was told they "had nothing available". The solution to resolve all of this? Management had the above tenants add the dog to their lease. The noise just got worse and they made a quick 3k off of us in buyout fees and 300$ + 25$/month from the above tenants in pet fees. So again, be cautious even considering moving into a 1st or 2nd floor apartment here. Honestly I'd stay away from Spring Hill and communities managed by Apartment Services all together. Lee mas

Was only there for year. When I moved out my unit was in the same condition as when I moved in and they charged for everything. They charge for a butter tray that was in the fridge and small wear and tear stains in the carpet along with a list of other things. Advice if you move in live in a bubble that way you can get your whole security deposit back

Resident for a decade; asked for some updates like carpet and paint that were approved but never done. Moved out a year later and went to turn in key but office closed/no drop box. Charged 1 month rent for 1 day late turn in. STAY AWAY. This is how they treat loyal customers.

Nice townhouses overall but management doesn't really care about its residents, no matter how much money you pay there. Constant bug, insect problems.
And don't expect to get your security deposit back once you leave, they'll find some bs excuse to keep your money.