Traver Courts

This property was bought out by McKinley during my lease with the last owners. The property itself is decent & in a nice location/neighborhood but the first thing they did was raise our rent without proving any apt updates for existing residents (I have a friend at a McKinley property elsewhere which they have done the same).

They will do anything to take your money. I needed to make a lease modification to get out of an unhealthy living situation with an ex partner. In order to get my name... off the lease. even though my partner was staying and carrying out our contract, they are charging me 200 just to take my name off… unbelievable. Lee mas

My husband and I moved in about a month ago. Before I moved in I talked to Jasmine and asked the question “do any residents have pest issues?” She laughed and said “oh no! Maybe just an occasional bug here and there”. We moved in and kept smelling an odd smell from our dishwasher area, we thought it may have been because it hadn’t been ran, but still kept smelling something. Then, 9 days ago from today I saw a mouse moving across the kitchen floor while cooking. I thought I was just a one time... thing set a trap we purchased on our own and let maintenance know. Had to wait 4 days for exterminators to come who laid out traps and found that there was a large hole behind the dishwasher with open insulation and a TON of mouse droppings. The source was found and we have caught 10 mice in traps over one week. We have called management and McKinley, and maintenance still has not come to board up the area that’s causing the issue or cleaning the mess. I was told one night that they would send someone over the next morning to throw out the mice and clean up but it never happened. I don’t know how there was no inspection prior to us moving in, but it has been disgusting and making our kitchen unusable and our space unhygienic to be in. Before Mckinley responds to this review saying to email them, I have, and I have left a voicemail and no one has called me back or talked to us about apologizing or making a game plan to get this fixed ASAP. We talked to property management probably every day for a week and they have responded but aren’t doing anything and what is most disappointing is that they didn’t do what they said they would. Overall when we moved we thought the fit and finish of the apartments were poor, but typical for these large kind of complexes like painting over mold or rust, squeaky floors and hearing neighbors upstairs, we figured all of that was fine as this is temporary housing for us, but this pest issue has made us extremely upset. It was there long before we moved in and it sucks that we have to deal with it after paying as much as we do. Just as an FYI to future residents. Lee mas

My husband and I have lived at Village Park for 2 years. We are moving out in June, so our apartment is the one listed available June 20 if you’re looking now.

The property management have been really kind, and although there have been a
lot of city inspections (COVID delayed), management has always been timely in responding to our needs and notifying us of what’s happening. They are always responsive - we had flooding and they worked with us when I proposed a rent discount based on the # of... days we couldn’t use the rooms in our apartment. We hope it doesn’t flood this spring (they didn’t fix the underlying foundation issue in our building that I know of), but overall they worked to help us out.

It’s super dog friendly, and we love the dog park on site. The pool seems to always be under maintenance at the beginning of the summer, and then they say it will be open late (in September), but we all know that the pool closes itself when the weather gets cold and I’d much rather use it in June!

They do community events we haven’t really participated in, but it’s nice to know they’re offered. We’ve made friends with neighbors and everyone is really nice just in general. I also like having a carport- makes all the difference in the winter!

I’m really giving them 5 stars because they have always worked with us, there’s great trails and woods around the property, and we’ve been thankful to be here through COVID - Getting our money’s worth that way for sure!

Feeling nostalgic about leaving! The new(ish) property manager, Jason, is also awesome & super helpful, he always says hi or waves when we see him around the property. I would definitely recommend this place to a friend, even with the issues. We’ve never had money issues we couldn’t work through with management - people are human and mistakes get made, but we haven’t had anything major. Lee mas

I have been living here for 7 months and I am writing a review because the management is absolutely outstanding! The office is very responsive to questions and concerns over the phone, email, and in person (when they aren't available they respond to messages promptly). The people working in the office are very enthusiastic and seem to genuinely care about the residents (this is very different from the previous Ann Arbor apartments I have lived in). When I have questions I usually go straight... to the office because they are really nice and address my concerns on the spot! I have placed one work order so far when one of my mirrored closet doors broke and they replaced it right away at no cost. When I moved to Village Park of Ann Arbor from another apartment the management worked with me to secure my lease and change the listed move-in date so that it would coincide with the end of my other lease and save me money. They also have fun community events and the pool/locker room/workout room/squash court are kept very clean and equipment is in good condition. The apartment complex is located next to a beautiful park with two tennis courts, a jungle gym, and lots of open space. The surrounding neighborhood is very nice and a great place to take walks. Overall, I've had a great experience so far. I wish I had known about this place when I moved to Ann Arbor four years ago and would highly recommend! Lee mas

I have lived in this community for about 10 months and I really enjoyed the past ten months in this beautiful community. I am living in a 2B1½B apartment. First, I like the floor plan. I have two daughters. With the ½ bathrooms, the diaper time, potty time and bath time is much easier for me. Second, the location of this community is very convenient. It is not only just ten mins drive to grocery stores, pharmacy, universities, restaurants and highway, but also one of the best school districts in... Ann Arbor. Third, the maintenance is friendly and in-time. I had some leaking problem of the A/C, they came on the day I reported the problem. Especially, the leaking happened again for twice. They always gave quick response and finally found the problem from a block between two layers. Moreover, the new administration team at the rental office is amazing. Not only being supportive to the tenants all the time, but also holding more fun community events every month. I like the life here. Thanks! Lee mas