Beacon Hill

I have really enjoyed working with the management team at Beacon Hill. They are responsive and helpful. The property itself is really well located too and the apartments are very generously sized. I'm a big fan!

On move in day my apartment was not cleaned. There was some type of sauce all over my kitchen counters, a hairnet in the shower, steel wool in the dryer causing it to be broken, and multiple small Barbie toys shoved down the garbage disposal. When I alerted staff of this on move in day, they called one of their cleaners to come fix it and the cleaner brought her 8 year old daughter with her who proceeded to start rifling through my personal belongings boxes as I was trying to move in. This was... just the beginning. Living here was a nightmare from cracks and leaks in my loft ceiling to doors being off their hinge tracks to black mold between the vanity and bathroom wall to leaving for a weekend with a maintenance ticket to coming back and finding my TV broken and the complex said they did not do it (there was an odd substances sprayed all over it which resulted in it being broken). When confronted with all of these issues, the office staff kicks you out of their office after they make you cry by verbally berating you about being to young to know anything. This experience was awful and I would NEVER recommend this place or any place owned by Trowbridge. Lee mas

We walked in to sign a lease but the women in the office she was very rude and didn’t even make us to sit. She refused to show any available apartment as showed in apartment.com or to talk any further availability. And prices showed here or any special offers aren’t stated there.

There is no way the good reviews are real. I lived there while attending OU and knew many other residents. We all had the same complaints. Management does not care. And they do not have enough maintenance and ground workers. Property is always covered in garbage and maintenance requests are ignored and dismissed. When we moved in, we placed 6 maintenance requests immediately. When we moved out, only one request had been fixed. Snow is pushed up into the car ports so that you cant leave... without shoveling yourself. The walls are covered in the hair of the old residents (painted over rather than simply cleaned).

There was only one good quality of this place and that is that the walls are thick. Extremely thick. Never heard neighbors. Other than that, this place has nothing. Lee mas

My experience with Beacon Hill Apartments has been nothing but 100% positive. The town house I rented was beautiful and updated unlike other places I visited. When you move some where, you want to be able to call it home. I rented from Beacon Hill for over 3 years and still call this place my home. I plan on staying with Beacon Hill for as long as I rent in the future.

Beacon Hill & the Management Team has been so easy and friendly to work with. They communicate effectively when it comes to... work orders and routine maintenance. They keep the property safe and clean. Its very clear after being here for as long as I been that they go above and beyond and genuinely care about their customers. You wont find any other company who operates or care as much as Beacon Hill does. If you have the opportunity to move into one of the properties take it. You will be very happy you did.

Thanks Again,

Victor Lee mas