The Fountains Apartamentos

This apartment complex is so mediocre for the price of it. The people who live here have no respect for the property. Trash is consistently on the side of the road or in the grass areas and management does not care to do anything about it or fine the people who are littering. Many many people have gotten their cars broken into or stolen and the complex does have cameras but refuses to do anything with the footage, and is no help what so ever when a car is broken into. Also I love how they put... the pool as the first photo for the main attraction. Its barely ever open. They open it late in the summer and use excuses that don't even make sense and then close it early whenever there is an inconvenience instead of getting it fixed. The pool house is also not allowed to be used. When we first moved in, management had told us that we would be able to rent out the pool house for events such as birthday parties or graduations. But once we requested to rent the pool house out, they said that wasn't allowed and that I couldn't. The pool house is also locked daily. They have a full kitchen, dining and living room area that is closed off and never used. The only portion thats open is the bathrooms and workout rooms. Management is also just bad at responding. There office is always locked and they prefer to talk on the phone vs just talking in person. Although I will say the repair people are super awesome and super nice and can fix just about anything very quickly. Lee mas

I've had cockroaches in my apartment for at least two months and the property management company has failed to resolve this issue, even after they confirmed that the roaches were no fault of my own. It is managed by KMG Prestige Inc. I have also experienced water damage from the upstairs unit on multiple occasions with delayed response from the property management company as well. Your money would be better spent at any other non KMG Prestige property in the state.

Don't be fooled by reviews and warm welcome like I was.. the maintenance and management are nothing short of unprofessional. They never return phone calls, close the office early, and take FOREVER to fix things. Our apartment building was without a lock for 3 weeks, meaning anyone could walk right in to our building. I called time and time again to have this issue fixed, as it was a safety concern. This happening around the holidays when robberies are more common, made this even more of an issue... for me. The office wouldn't return my calls, or play dumb when I did finally got ahold of them. The management seemed to "not know" why the lock was removed in the first place or why we were the only building without one.

We also once had a bat in the hallway of our building, after office hours.. when calling the emergency maintenance line, they proceeded to tell us just to prop the door open in hopes it would fly out. This was a concern as bats carry many diseases and multiple people in our building, myself included, have dogs and other pets. Why have an emergency maintenance line if you are going to refuse to come out and fix the issue? We ended up having to capture the bat in a garbage can and remove it from our building ourselves...

The apartment itself is fine, although a little expensive for the quality. When we toured the property, the model unit was fully updated and beautiful. They told us the only differences between the newly updated ones and the others were "minor cosmetic details".... not exactly true, as on move-in day, our apartment looked VASTLY different from the one we toured. The only reason I am giving this property 2 stars is because the apartment was very clean when we moved in, and they are pretty good at plowing and shoveling the snow in the winter in a timely manor.

That being said, if you are ok with unprofessional and lackadaisical management that doesn't take their residents safety concerns seriously, then I suppose this place is fine to live at. I personally am not a fan of the property, as I have lived at many other places around the same price, that conducted themselves in a more professional manor. Lee mas

Let me just say that i have never in my life experienced such a knowlegable, professional, and friendly Maintenance staff while living in an apartment community. No task is to big for this crew and whenever something goes wrong, its ussually fixed the same day. As for the office staff, exceptional as well. Friendly, affordable, and wonderful place to call home.

The office staff here is super friendly! They showed me all of my options and were very detailed in the application process. There are many renovations going on at the property and I really appreciate how much attention to detail there is. The newly updated units are gorgeous and so worth it!