Candlewyck Apartments

The only positive thing about this place is that the neighbors are mostly good people, but even then, there have been multiple thefts and car breakins. Maintenance is understaffed and under prepared, rent keeps going up, and we spent multiple months with no air conditioning last summer because they hadn't replaced the units, which should've been done 15 years prior. Any attempts to contact people higher in the chain result in the dismissive response of it being a, "Candlewyck problem," despite... these same people refusing to Candlewyck the tools needed to fix the problem. We've also experienced theft from people Candlewyck has hired to fix things. Lee mas

My nephew has been treated terribly. Patios all look like they are gonna fall apart. Gym hasn’t been fixed as was promised. Patios promised to be redone every year… 3 years later not once, and they love to charge you extra, then harass you with multiple communications, even after you handled it, then they do a demand for possession

I have lived here for 3 years. Constant break ins. Poor management. Door locks barely work. Carpet is from the 70s. Bathtub was ruined when I moved in and never repaired. Loud neighbors. Water is brown. They take 5 months to fix laundry that costs around $30 a week. Rent keeps going up but nothing changes. I moved in during COVID and this place has gone down hill since then. Bats living in the hallway. They want to charge 2 months rent and take my deposit for trying to leave. People drag... shopping carts from the local Meijer. Trash everywhere. The gym is a mess, and people steal stuff from it and break equipment. They quote you for a rent price but then charge fees for everything adding another $100 basically, not including the laundry. You can hear I-94 all night as Semi trucks make tons of noise. Police are constantly blaring sirens nightly. People leave dog poop in the hallways. Uneven flooring. Urine stains on the carpet from the previous occupants pet, as I said, it's probably from the 70s. Lee mas

When my sister and I moved in, we were told we had a first-floor apartment but found a garden level the day we were given our keys. We were disappointed to say the least but kept on. Due to the nature of us relocating to Candlewyck we were hopeful that amenities such as onsite gym/two pools would balance out. Nope. The summer of 2021 both pools were out of order and only one opened in summer 2022 (no confirmation was sent out on this). We found out when walking our dogs six weeks into the summer... months. Very little communication. And the "gym" is a small room adjacent to the leasing office, filled with weight machines that are outdated and half operational.

In my current building, the laundry machines routinely go out of order/are not at full function leading to spending more money on laundry (prices are ridiculous, too - better off going to laundromat off Cork Street!). While the leasing office works with their contractor to resolve this, it continues to happen, and this has led to a small fire since I moved in. This began prior to supply chain issues so not sure the excuse.

Recently, there has been several cars broken into/one car stolen yet no communication came from property management respite it being reported to them. While I am unaware of funding, I have to believe a complex of this size can afford to install high quality security cameras in a targeted fashion. I am sure anyone reading this saw news about active shooter in August 2022- absolutely zero emergency communication came from property management.

While the leasing office has been decent with communication on certain manners, the lack of security and basic functioning of property amenities are of absolute concern. Also, this place looks like a dungeon.
Lee mas

The buildings have faulty wiring that cause fires, the “security” does a terrible job as there are cars getting broken into every night, you’ll run into a homeless person rummaging through the dumpsters on a weekly basis, all amenities are run down and gross if they’re ever even open or operational, the washers and dryers are absolutely disgusting, every building smells like cigarette smoke…. I could go on and on. I wish I could rate this place 0 stars.