16/2/26
See below
I regret choosing Stone Crest for my move to Mount Pleasant. The apartment itself is poorly insulated against sound and the constant noise from neighbors makes it impossible to relax. The management team is the biggest issue as they are condescending and refuse to address maintenance or noise complaints. It is also worth noting that they provide no recycling facilities for residents. Save yourself the headache and research other complexes before signing a lease here.
Reseña de Apartments.com
Administrador de la propiedad en Stone Crest Apartments respondió a esta revisión
We take resident concerns seriously and make every effort to address them promptly and professionally. Our records indicate that you have submitted numerous reviews of the same nature on multiple platforms, and our team has responded to you multiple... times regarding these matters. You have already spoken directly with our regional manager to discuss your concerns and at that time, options were provided to help resolve your concerns. We stand by the professionalism of our team and their commitment to respectful communication. Should you wish to revisit the solutions that were previously offered, you may contact the regional manager at crenshaw@beztak.com.
