Venue on 78th

I have lived in the venue apartments since it opened in 2019. I have never had issues with management until the most recent full-time manager left and now we have an interim replacement. The current interim person is not very kind, but sits in the office after hours, but only assist with emergency situations. I had a simple question to ask, but was told the office was closed for the evening despite her still being there working with the door locked at 6 PM. She seemed rude and unhelpful. Interim... manager needs to be replaced. Lee mas

I've been at Venue for almost 3 years. Positives: super convenient location, friendly staff, I can rarely hear my neighbors, Aldi downstairs.
Negatives: maintenance of some common areas, especially workout room is lacking. Lack of transparency with "market rent" and rent increase both times I've renewed my lease, which is frustrating. Guessing management company knows once a person is in it is expensive and time consuming to move so most will stay anyway?

This is the best apartment community that I have lived in. The location is phenomenal. The people are nice. The property manager and maintenance are top notch. The property manager is very responsive, pleasant to talk with and goes above and beyond to ensure the residents are happy. This is the best of the best. I am proud to call Venue my home.