25/8/17
Maintenance issues & Mice
There is an issue with mice that started last year and wasn’t addressed until the building walls were infested. They claim the issue was resolved, but it just happened to be that time of year when mice move back outdoors. Once again the issue has begun, 2 emails to Cepco, an in person visit & 42 texts later I’m getting minimal results. They do not have a maintenance person or bother to hire anyone to take care of maintenance issues. If things break or are need of repair they stay that way. ... The building has become terribly run down inside and out, garages leak and roof is caving in. Cepco Management Company is less than concerned with complaints. The onsite property manager doesn’t have the authority to approve repairs, and is only supposed to be here to clean and show vacancies. I have lived here 17 years and never seen a property fall apart in such a short period of time.
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11 personas encontraron esto útil
Administrador de la propiedad en The Dubliner respondió a esta revisión
Hello, I'm sorry you had a negative experience with the Dubliner Apartments. We take maintenance requests seriously and we followed up on your emails. We had two different pest control company's look at the building and identify any possibly entry... point. All possibly exterior entry points that we found were patched and filled. The interior of the unit was also inspected and the walls were patched. All repairs and grievances have been acknowledged and resolved. We have not heard that there has been any further issue. Please give us a call if you further concerns. Thank you.
