Urban Park I and II Apartments

Great staff, quick response The new maintenance crew at UPI & II are great. Quick and professional.

I moved out of Urban Park not long ago and absolutely loved my stay. Customer service was always great, maintenance would most the time be there same day or have an excuse to why they weren’t. Loved the properties accessiblility to nearby stores (target being in the same parking lot). Couldn’t speak highly enough about the management office, as they even checked in in passing to see if everything was ok.

Apartment quality in building 1 is not “luxury” or even close to the quality they try to pass it off as and charge you for. Closet doors fell off, washing machine and dryer both broke down, garbage disposal broke, both toilets broke at one point or another. Things fall apart or break down constantly. And to top it off, management is utterly incompetent and makes even the simplest administrative mistakes. Then when you confront them about it, they are rude and actually have the audacity to make... excuses as to how it’s somehow not their fault. DO NOT LIVE HERE. Lee mas

Management staff are utterly inept and refuse to take any kind of responsibility for their blatant mistakes. Which happen often. Then they they say "there's nothing we can do to fix it". The condition of the apartment at move in was filthy - paint and urine stains on the floors). Also, the walls are paper thin so you can hear your neighbor sneeze. I survived with noise-cancelling headphones and keeping the bathroom fan on in my room. The convenient location and parking space is pretty much the... only appealing part about living there. Though, street parking can be dismal at night so hopefully you don't have any friends or guests with cars over ever. Lee mas

If the reviews for Urban Park are any indication of its quality of living and service, I'm staying far away. Setting aside the complaints voiced in other tenants' reviews, the one from August 23, 2016 was obviously a pathetic attempt by the property owner to make themselves look better to potential tenants. When I visited their office myself to see if the reviews held up, the staff was rude and dismissive of any concerns I had. Very poor first impression.