10/9/24
DONT BE FOOLED
We thought we were getting a great deal for a townhome but that wasn't the case. I have had more problems in the 4 months I have lived here then any other home I've ever been in. No water heater for 10 days, roof leaking causing wall and ceiling to deteriorate producing mold< still isn't fixed.. Basement leaks, dish washer and refrigerator had to be replaced. Maintenance is a complete joke here. Let's not forget about the kids vandalizing property. There's no clubhouse and the pool literally... just opened end of July. This company has their priorities really messed up, they are worried about paving the streets to make it look pretty yet not caring at all about the safety of their tenants and homes. Ohhhhhh let's not forget the water bill they charge you 3 times more monthly.
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Administrador de la propiedad en The Groves Apartments and Townhomes respondió a esta revisión
We're truly sorry to hear about the issues you've experienced. We always aim to provide a comfortable living environment for all our residents and it's clear we've missed the mark in your case. We would like to address your concerns directly and sort... things out. Please reach out to us at 314-831-3333 or leasing.groves@rbm-partners.com so we can work towards a resolution.
