ReNew on Lindbergh

Renew is a large apartment community, very quiet and peaceful, everyone is friendly and mostly keeps to themselves. I say Hi ?? to everyone.

Pest Issues: Roach infestation. Notified leasing office on 7/29/24. Pest Control sprayed inside kitchen cabinets, baseboards and doorframe two days later. 8/5/24 roaches have gotten worse, new pest control work order submitted, called emergency maintenance line and confirmed pest control would spray that day or the following day. Pest control did not show up the next day, leasing office confirmed they would not be coming for 2-5 days. Roach infestation not resolved until 8/25/2024.
Plumbing... issues: even though our apartment was (supposedly) newly renovated the entire sink (faucet, garbage disposal and underside of sink faucet leaked) and master bathroom shower door also leaked onto the floor. We submitted 4 work orders in total, all were reviewed and only one was fixed. We fixed the garbage disposal leak ourselves. Their maintenance solution was to not even treat the moldy area, simply paint over it while it was still wet.
Paper thin walls that we could transcribe the entire conversation of our downstairs neighbor.
Pool: Pool was under renovations for 2 months in 2024 before standard opening day. Delayed opening a full month and a half. Constant closures and maintenance ever since it opened, both in 2024 and 2025.
AC: AC went out in the middle of Missouri summer. Multiple daily calls with little to no support from leasing office or property manager. One technician came out only to look at the AC unit for 4 hours and be unable to diagnose the issue. AC finally replaced exactly 2 weeks after it went out and work order was submitted.
Snow Removal: Removal company caused multiple snow banks that the majority of cars in the complex could not handle getting out of. Resulted in being snowed in for 4 full days.
Leasing Office Staff: Actively attempted to stop me from giving my opinion of the complex while I was in the gym and a tour was being given.
Gym: Only good thing about this complex. Lee mas

The environment is clean and friendly the food is great the things tht I've needed in a service have been met pleased is an understatement. I appreciate the staff

Quite area, great staff, easy move in, when I applied I didn’t think I was toying o get approve due to my income but they have a second chance program that helps with income

Could be far more receptive around here. Also they struggle to alert you of the small hidden things that you gotta do just so they take more money