THE OAKS AT SOUTH COUNTY Apartamentos

Been a resident for over 3 years and this past year has been the worst. You can never get ahold of anyone in the “office” and no one ever returns your calls. Rent was increased a lot for no benefits at all. The pool is still closed and it is July 10th… there’s never any communication about things going on in the complex, (ie. why the pool is taking longer than normal to open, why the “gym” if you want to call it that took over 2 years to complete etc). They just want to keep on raising rent but... don’t deliver in promises or what they offer as amenities. Maintenance I will say are really good at responding to needs immediately. But if you have pest issues, like ants from the new wood chips they brought, they took over a week to have someone come out and take care of the problem. Packages are always stolen… there needs to be a parcel pickup station or something. They also need to hire more people, to help take care of the grounds or at least hire a company and not have only one person weed eating. Lee mas

We’ve lived here for over a year and these apartments are not worth the price. There’s never any parking and the pet stations are consistently overflowing. When it came time to renew our lease, our rent went up 10% plus they tacked on a utility fee. Run as fast as you can!

We lived there for 5 years and moved when new owners took over. Never had issues with bugs thankfully but the other tenants were nasty, no one picked up dog poop, I found so many baggies of drugs/needles in parking lot. Apartments in our hallway reeked of dog and cat urine. Maintenance never fixed anything quickly or properly, hallways were nasty, packages constantly stolen. I definitely would avoid this complex.

I have lived here over 11 years, 10 of which in the same apartment. while the previous owners were slow to repair any problems they at least had a good compliment of maintenance workers. Someone walked the grounds daily picking up the trash that the kids left all over the area, they emptied trash & pet stations when they were full. Now we have one guy who rides around in his truck looking at overflowing pet stations and trash all over the grounds. Since new ownership rents have been raised... without updating anything in our units, but, they have improved the trash pickup service to daily because with 370 units the old service was not enough, installed a "play ground" that is unsafe for small children with no place for a parent to sit in order to be with their children, do not enforce the lease law or clean up rule for dog owners. Lee mas

Nothing is ever fixed properly around here. They just paint over stuff instead of replacing things . My door was painted but it’s already chipping and their are dents in the door. The insulation is very poor. I asked them to fix this problem because I have cold air come through I. The winter time and they told me to buy plastic to put on the windows . But there are cracks I. The wall by the window where air comes through. Also it took me 7 years to get a new toilet. They finally relplaced my... dishwasher after 7 years because it was leaking at the bottom . It’s terrible that they raise rent $100 in short notice. They raised rent in November if 2021 but we got letters in October saying they were raising the rent. $100 is too much in very little time. Rent is usually raided tersely not sooner. My bath tub is always chipping they have painted it like 3 times the whole 8 years I’ve lived here and the last time they painted it was in January of this year and it’s already chipping off. I think the Maitenence people half way fix stuff. It’s sad that rent goes up and people work hard to live in a nice place but can’t even get things fixed or updated. These apartments are not worth what they are charging and my upstairs neighbor is annoying she’s always either playing loud music or the two dogs are running around making noise or she’s yelling at her kid and her boyfriend. I’ve complained numerous times but nothing ever gets done I’ll be glad when I am able to move out of here Lee mas