The Azul Apartment Homes

Living here has been the worst experience of my life. The management is horrible—unresponsive, unhelpful, and completely incompetent. When I signed my lease, I was not informed that pickleball courts would be installed right outside my apartment building. People play until far beyond the hours they’re open, and I can hear everything in my bedroom. They refuse to have anyone regulate this, and they’re completely unresponsive when I bring it up. This is the worst experience I’ve ever had. The... walls are so thin that I can hear everything, and on top of that, my apartment constantly smells of weed. Don’t live here! They’ll nickel and dime you for everything. Lee mas

I stayed there 3 years and management only got worse. One time they left my unit unlocked and opened for 2 weeks while I was gone for the winter. Also good luck contacting them.

DONT SIGN THE LEASE WITN THEM. I repeat don’t stay with this apartment. If there was a rating below 1 star I would give them. I am not someone who writes review but this apartment made me do it. First of all the new management doesn’t care about you at all. They just care about money and money is all they want from you. Overall the stay there was very traumatic. It started with packages not getting delivered. You have to go to the USPS and UPS store to get your packages. They don’t deliver... because the front office people were too lazy to receive packages and hand it over to their residents. When I went to the USPS and UPS store to ask why they aren’t delivering packages anymore, they said the front office doesn’t want to receive packages at all. And all of a sudden they changed their address and our packages were returned back to the sender. Only after a month they informed us about it , everything is so unmanaged. They just don’t care about you. When you go to the front office, they are always rude to you. They never care about your problem at all.
When moving out they will charge you with all the unnecessary charges. They charged me with things that wasn’t even my fault. They were working on a rooftop leak in my room and left it unfinished and they charged me for that. Are you kidding me? I went to the front office to talk about the charges, they told me to email them in writing but gave me the wrong email. How is that professional? I still have so much to tell about the charges they charged me. Just know it will be a nightmare if you stay in this apartment. Good Luck. Lee mas

Azul, formerly known as connection. Just because they changed the name doesn't changes the problems and issue that comes with the apartment. Good luck getting anything done if your apartment comes up with any issue. They will charge you anything they want when you are moving out as well. They will get you 1 month extra rent i.e. 300 for cleaning fees even if you leave the apartment cleaner that you received so make sure you take the videos before and after you leave.

Oxford has an ample amount of apartments. DON'T choose this one. There is nothing special about it and the property management company does not care about the people, only the money. We moved here last minute in July as my husband accepted a position at the hospital. We were told we could sublease when we found a home. Here we are 6 months in and ready to move into our home, and the lease was taken over by a new company. We are no longer able to sublease and therefore have to pay a mortgage and... rent for the reminder of the lease. The ONLY reason we chose this location was knowing we could sublease. They have given no grace on this although we've given so much grace to this property. When we moved in, there were holes in the doors/walls, dents on all doorknobs, water all over one bathroom floor, not renovated as told, looked NOTHING like the model room, and was full of gnats. It smells like pot every time I walk outside with my little ones. There is a dog above us constantly barking.The mail parcels are usually full from other people in the community and half the time you have to go to USPS to pick up any large package. Security systems don't really work as stated on website. They no longer have game transportation either. These are all things we've had grace on knowing that we would move out soon. It has honestly been disappointing from the beginning and now I wish we would have went with a different location. Don't make my mistake. Oxford has too many great properties to go with this one. Lee mas