The Villas at Avery Creek

When I arrived in 2020, the management was very friendly and organized. As time went by, they started changing staff consistently. The garage is full of moles, and maintenance is worse. They do not wear booties when it rains. Your whole floor gets wet and dirty. My toilet seat covers always come loose after I tighten them up after three days. So I called maintenance, and Michael specifically told me they do not change the seat covers or tighten them up. It's up to me to keep tightening them.... They are not entitled to take off their shoes, but who gets to clean the mess? For the past three days, I have requested a weather rubber strip to be replaced because the cold air keeps coming in, but they never sent anyone out; I had to walk to the office, and still, no one showed up. Maintenance VM never calls you back, and getting someone on the phone is hard. Paying rent can be hard, and we get penalized when we don't, but they do not do their part. Used to feel like home, but now it feels like maintenance takes over your home. Doesn't feel like it anymore. Lee mas

The apartments are nice enough and fairly spacious but the property is terrible. No one picks up after their dogs so you either want to get some dedicated dog walking shoes or get your pup regularly tested because of how much it gets stepped in. There’s only 1 trash and 1 recycling dumpster for the entire complex which overflows with bags/furniture after a busy weekend. Management sends out emails and puts up kitschy signs but doesn’t do anything to actually address the issues

The apartments are average but nothing great. Make sure you look through the lease carefully, they get you on a lot of things, especially when you move out. They charge a administrative fee to do marketing and rent the apartments, this should be paid for by their corporate company not by renters. Also, they use cheap paint that scratches easy and then charge you $150+ to paint that would take 5 minutes. Loud neighbors and out of control animals made it even worse but if you have loud dogs then... this is the place for you. Lee mas

This is poorly managed and the office staff is not helpful or friendly.

The buildings are poorly built and full of issues even though they are new.

The grounds are poorly maintained and treated as a dog park.

I cannot recommend this place to anyone. It is not a nice neighborhood, and the building are poorly built.

The community is not a friendly one and the grounds are poorly maintained. The property management does is not quick to respond.