Allure at Southpark

I moved into Allure July 2025. So, I've really enjoyed my apartment and the whole staff. New Management have been upgrading the property. It hasn't caused too much inconvenience to the residents and it's good to see positive changes.

I have lived here for several years, and I love the improvements the new management is making. Looks like upgrades are in progress, a little bit of a construction zone right now, but it will be worth it. Great Fitness Center updates and events. I plan to join the Pilates event tomorrow!

I am writing this to warn others about the serious gap between this complex’s 'luxury' branding and the reality of living here, which I did for a year and a half. I got out of my lease as soon as I was able! Despite paying thousands in rent, the security is a major concern. I personally experienced a frightening safety incident where I was followed in the 'gated' garage, and management was entirely dismissive of the report. The property is not maintained to a luxury standard, and communication... from the office is consistently misleading. The only reason this complex is getting a 1-star review is the facilities team; they are hardworking and professional despite the difficult conditions management puts them in. Save your money and look elsewhere for a place that actually prioritizes resident safety. Lee mas

New team is great, already starting to see improvement. Great location and amenities!

I do not recommend this apartment!
Better find another one!
Very bad management!

There are huge cockroaches in the apartment periodically! The parking lot is always dirty and has a disgusting smell of garbage!
The elevators break down very often and take a very long time to fix!
In the common room the communal computer does not work, they can not replace the battery in the mouse, although they have been told to do so, just ignore it.
The coffee machine very often doesn't have glasses.
The pass... systems on some doors often don't work, they are just open.
The common areas are not cared for, there is no water outside near the grills, it is turned off, always. All grills are in poor condition and it is not pleasant to cook anything on them.
The hallway often smells like marijuana, very unpleasant odor!
But the most important thing is the management who just ignores requests.
Jep will answer you 1 message out of 10 and tell you that he doesn't have time to deal with your problems.

I was rented an apartment with an electricity leak and the problem has not been solved for 3 months now. Electricity bills are increasing and the management can not do anything about it, only sends to the energy company (Duke energy), the energy company comes at my request, checks the electric meter and reports that it is in good order. But for a 1 bedroom apartment it's 1300kwh!!! for a month! Bills for $200-300, this is despite the fact that I do not use AC, whaterheater is set to minimum, and from morning to evening I work, and the apartment is not turned on any energy consumers!

All the neighbors I have met have a bad opinion of this apartment complex. Lee mas