Anson at the Lakes Apartamentos

Do not rent here!! The gates never work, there are homeless people living in the stairwells. Maintenance requests go unacknowledged for weeks. The leasing office never answers calls. The gym is only open when the leasing office is open, so if you have a 9-5 job you’re paying for a gym you can’t use. DO NOT RENT HERE

Cons:

- Dog park trash / floods when it rain. No grass in the park AT ALL.
- Rarely any dog bags throughout the property
- Both gates are always broke
- Kids and parents take over the entrance and exit during school year
- Maintenance parks in front of leasing office taking up residents/visitor spots.
- Maintenance request takes at least a month to be completed IF they actually do the request
- Maintenance staff change like the seasons
- Ground workers pick and choose which trash they... pickup . Pickups a cup but leave the straw, drive by a bunch of trash for days before picking it up, etc
- No cameras around the property
- Security good for nothing
- Cars get broken into
- Fetch (forced package system) a scam
- Deers randomly scroll through
- Apt building confusing . No apt numbers on any buildings. Playing roulette guessing the correct apt building
- Stray cats all around
- You may see a lost dog once a month
- No lights on bridge over the pond. Pitch black at night walking
- Leasing staff are like salesmen. Once you move in, they’re good for nothing. They show no sympathy or empathy.
- Stairs and ground disgusting. Power washing may happen once every 2 years
- You’ll see a sheriff 3 times a month serving an apt an eviction notice (Evictions filed on the 12th of every month)
- Never plan to go hangout at the pool. It may or may not be open . Open randomly throughout the day if it’s open.

Pros:

- Close to Walmart and Target
- 2 malls close by (Southpark and Carolina Place Mall)
- Great hot water
- A lot of food options near by
- Light rail 5 minutes drive
- Close to 495 and 77
- Speaker in kitchen lights
- Trash comes early in the morning most days
- Kids on the property play together all year round
Lee mas

I have lived in this community for 5 years and ever since the complex was sold it has gone completely down hill. The gates work maybe one percent of the time! The breezeways are filthy and the staff is extremely unprofessional! Maintenance requests go completely unanswered or the service is crappy!

I’ve lived here for a couple of years now and i have very loud upstairs neighbors. They have no regard for anyone else around them. Fighting at 3 am, running and through the apartment, throwing things around. Sounds like body slams sometimes. This has gone on for months and the leasing office staff is ignoring me at this point. I’m sure there are records of the many times I’ve had to contact security. Not that it even matters. I can’t even sleep or have my goddaughter overnight because she gets... so scared of the noise. Reconsidering renewing Lee mas

I’ll start by saying the apartment we live in now worked with us. My job requires me to be out of town 90% of the time. The apartment we live in now needed us to come sign our lease on a Friday. I was out of town that Friday and they made an exception since they were closed on Saturdays to open on a Saturday for us just to come sign our lease. Now lets start with Anson. We were showed a model unit and was told that would be what we were getting, except a bigger floor plan. We then was sent the... virtual tour of the bigger unit that we would be getting. We got approved on Tuesday and were told we both had to come in by Friday to sign our lease. We live out of state and asked could we come Saturday and we were told NO. We had to fly in that Wednesday to fill out our paperwork and pay the deposit, which was such an inconvenience because we had to fly in, get a rental car just to come sign the paperwork and then fly back home that night. Once we arrived we asked if we could see the unit we would be getting even though we understood it wasn’t ready we just wanted to see the space. Gabriela kept telling us no because they don’t allow if the unit isn’t ready. After expressing my frustration with not feeling comfortable signing the lease before seeing it she later told us they had one ready that somebody didn’t move into yet that we could see. After seeing the unit it was COMPLETELY different then what we were told we would be getting. We asked if there was another unit we could get that looked like the one we were told we were getting. The next day we were told they had one available, but instead of a move in on Friday the unit wouldn’t be ready until Tuesday which wasn’t a problem for us because we live out of state and wouldn’t be able to move in for another week anyways! We asked if we could proceed with signing the lease and keeping everything as is and whenever it was ready we would come get the keys. They said they would not do that we would have to move the move in date to Tuesday and by doing that the rent price would go up! Absolutely ridiculous! It’s not our fault we were showed TWICE a unit we were told we were getting and then shown something different! we decided to go else where and was told we would now get our deposit back 30-45 days! They could have worked with us and let us move in 4 days later. And good luck trying to get anyone to answer the phones! Resident or not! Lee mas