29/7/25
Verified Renter
Things are always broken, but maintenance staff nice. Office staff could be more communicative, helpful and supportive. When we first moved in they stated our apartment was cleaned by a cleaning crew but that couldn’t be further from the truth. Dust everywhere, stained ceiling, walls and floors, broken and unfinished appliances.
Reseña de Apartments.com
Administrador de la propiedad en Elan at Mallard Creek Apartment Homes respondió a esta revisión
Elaina, thank you for complimenting our friendly maintenance team. That said, we want all aspects of your residency to be enjoyable, and we deeply regret if you ever had an interaction with our team that was anything less than pleasant. This is not... how we aim to serve our valued residents, and we would appreciate an opportunity to learn more so we can take appropriate action. When you have a moment to talk, please call or stop by our office.