Providence Park Apartamentos

At first glance, this residential complex makes a good impression: beautiful photos, promises of comfort, amenities for every taste. But as soon as the contract is signed, a completely different story begins. The fitness room is a formality. There is barely enough space for a couple of people, and some of the equipment has not worked for a long time. The grill area is nominal: it is often out of order. The most surprising thing is the approach to children. The playground is located right next to... the trash cans, under the scorching sun, without shade or basic comfort. The smell from the hot trash is unbearable. There is no place for children to play at all. The office with a fireplace in the picture is not a place for your work or social meetings. Employees work there and are not even allowed to talk on the phone. Printer cartridges are not changed on time, the computer now only works as a browser, and it is impossible to print documents. Every step and conversation can be heard in the apartments — there is no sound insulation. In winter, the floors are icy, and there are drafts through the front door. Something is constantly breaking and falling apart. And the dishwasher is rusting and leaving stains. The main and most surprising thing is the attitude of the staff towards the residents. A lack of any ethics, rudeness, disrespect, not even a small smile or apology, attempts to cut costs with arrogance are called caring for neighbors. You can live here — but for this money, you will definitely find a place where you will be treated with respect. Lee mas

Our family has lived in this community 3 years. We love the spacious apartment and modern amenities. It is a lovely neighborhood and excellent location. The office staff, Ms. Cheryl the property manager as well as everyone in the office is very involved in making the community safe and welcoming. The maintenance team are wonderful and always available. Everyone is invested in making this a great community. Also the local schools, elementary, middle and high school are the top in the region... and some of the best in the state. We also appreciate all the extra amenities Providence Park has. It is a very family friendly area and we feel safe and at home. Lee mas

Nice Apartments, Rude office Staff.
Specifically a lady named Meagan.

She called me concerning packages I had that were not picked up by me. Which is fine, I continued to inform her the chaos of finding packages in the mail room that are not properly placed in the right area of residents last names which many residents have had trouble with.
She goes on to give me a statistic that 99% of mail packages are placed in the right area which is untrue. As to discredit my concern in a rude manner.... I have stood for 20 mins in the mailroom before searching for my package that was placed in the wrong area on multiple occasions.

Office staff needs training on how to professionally create dialogues with residents and be polite towards them. We pay money here we deserve respect without the condescending tones, attitude & unnecessary judgement. Lee mas

Never had any issues the staff has always been very helpful. Also very family oriented apartment complex very quiet and peaceful.

I’ve lived here a little less than a year and it’s close to everything I need! My commute to work is great and there’s plenty of things to do in the area!