30/7/25
Verified Renter
DO NOT MOVE HERE!!!! Where do I start. So I do understand this complex is under new management, so things are a work in progress, but a few important things are overlooked. The mailbox in my building looks like it was ripped from the wall, or someone tried to rip it from the wall. I cannot even get my mail sent to my mailbox because my mailbox is wide open because of this. The parking situation is ridiculous. You have all these rules and guidelines in place for parking, but don’t follow them.... It’s been the same cars sitting in visitor spots for days, without visitors passes, but has not been moved or towed yet. Safety is also an issue at this complex. I came home from work months ago with a mysterious key in my door (this same key was sitting on top of the mailbox for weeks…why all of a sudden try to use it on my door?). Just this morning, I woke up to see a footprint on my door, as if someone tried to break in. If your going to move to the Durham/chapel hill area…go somewhere else.
Reseña de Apartments.com
Administrador de la propiedad en ReNew Durham respondió a esta revisión
Dear Anonymous User,
Thank you for taking the time to share your experience at ReNew Durham. We appreciate you highlighting that we are under new management and still working to improve the community.
We understand your concerns regarding the... mailbox situation, the parking enforcement, and the incidents you described with the key and the footprint on your door. We want to assure you that we take these matters seriously.
We are actively addressing the mailbox issues and looking into ways to improve our parking enforcement policies. We encourage you to reach out to us directly at renewdurham@trinity-pm.com so we can gather more detailed information about the incidents you mentioned and address your specific concerns.
We value your feedback as we continue to improve ReNew Durham.
