Village Gate Apartments

Always paid my rent early and never had any complaints or damage. Told them the carpet was damaged when I moved in and they never came to look or fix it and then charged me 700 replace the carpet and didn’t want to take responsibility for the carpet. Hurricane ruined my roof and all they did was paint it.

They will find a way to get a fee for just about anything.

The grounds are kept clean. The apartments I have been in are in good condition.

However saying it is a gated community doesn't give the full picture. The gate is automatic; there is no person there.
And more times than I can count, I have been the first car at the gate, putting in the code to be let in. Cars behind me will simply follow without putting in any code. There's no telling who's being let in the complex. I have called management about this at least four times.
There have also been... two times that I have seen the gate left open for hours. Lee mas

I will start with the positives - the apartment and neighbors were all nice although it is not located in the best location. The negatives are if you own a pet you can expect to lose/pay around $1,000 at move out to replace carpets even if there are no stains. We we're told they found stains under the carpet when they inspected the under-surface.

This place is nice to live at, with the pool and gym, but they will charge you for changing the carpet once you move out. They told us we had pet stains where there were none (examples: under couch that was never moved since move in, under bed that there was stuff under so dog couldn't fit under, in spare room under places where we stored boxes for entirety of our stay). On top of that, they told us that since they had a customer that was moving in soon after us, and would refund part of our... rent- which turned out to be untrue, other person was moving in later and when we inquired about the refund they claimed they told us otherwise. They also cancel your access to Oates utilities when you start your move out, and bill you for it through them as move-out fees. If you get any utility bill refunds, keep it. Village gate wants it back. Total move out bill was well over $900. They say they're pet friendly but will screw you for it so they can get a free new carpet. I would give it one star, but if you're not a pet owner, you should be good because it is a nice place, with nice people(aside from screwing us out of a good chunk of money Lee mas