Alcove Garner Apartments

I appreciate the new management being proactive. The new amenities look great. The resident events have great too

This is the worst apartment every. I am very disappointed with new management that took over. They really don't care, there is no communication and there is never anyone in the office working. Don't bother to send them email or call the phone because you will never get anyone. I wish I could give negative stars.

The property has been bought out multiple times in the past 3 years each time getting worse than before. It is nearly impossible to reach anyone in the office or get a return call or email. In addition the amenities listed are not easily accessible. The pool hours during the summer are sporadic, the club house and business center are both closed outside of office hours, and the dog park and play ground are both electrified from the wires that run above the areas. The breezeways are filthy... causing an increase in bugs. The base rent listed ends up being increased by about 150 after all the extra fees for cable, vallet trash, washer/dryer (not optional), etc. Lee mas

I love my apartment and neighbors. I have lived here 5 years and the previous management company was good. I am disabled and not in a position to move. This management company only cares about outward appearances. They do nothing for the residents. They have added all kinds of crazy fees like a service fee and valet trash plus a fee for use of the trash compactor that we don't use.The office staff are very unpleasant and almost never answer the phones, return messages, or emails. There aren't... any community events. They completely refurbished the clubhouse but residents aren't allowed to use it. They didn't hire a professional pool management company and it was disgusting all summer.

Please don't move here. Lee mas

There's evidently such a lack of parking that they do not allow more than one day (day time) to park a truck to move in. Lease terms are not enforced including noise complaints which is literally the job of a management company. The management is dismissive and rude, promises calls and doesn't deliver, and is just generally apathetic to any complaints made. They do not properly flip apartments. They have a dreadful painter and even admit it but did nothing to correct it. I could do a better job... blindfolded. We have flickering lights and filters that are not working, but they didn't replace those either. Kind of expensive for what you get. Also, they were not really inclined to share the layout along with measurements, so the apartment ended up being quite a bit smaller than we expected. Lee mas