The Cypress

Let’s start with the fact this apartment complex went through 4 owners in the 2 years of living there! Due to this fact, the community suffered greatly from maintenance always being delayed and lawn care was abysmal!!! The breezeway lights have been out for months across the community making it dangerous for nightly walks to your own apartment. The rude staff were always short winded with their responses and didn’t even know the meaning of sympathy or empathy! They chose to refuse to renew our... lease because they wanted to renovate our unit but made us reapply to transfer to another only to deny us and force my wife and I to seek shelter somewhere else! Another reason to not move here, is if you work at Spectrum. Rent includes a decent cable and internet package, but it’s not optional so if you work at Spectrum and gets your services free, you won’t get to take advantage here! Speaking of unavoidable fees, they force a valet trash service on you where a very rude guy comes out on Sunday nights and takes away your trash that sits in the breezeway and makes it stink! They forced us to use their washer and dryer even when we asked to use our own, they refused to remove the rented ones! Lee mas

Overpriced. Was mislead as to the condition of my unit. Horrible neighbors; yelling, screaming, stealing packages, leaving out trash, and the cops showing up one to many times.

20 percent increase in my rent for a renewal this year. The management won't give reasons for the increase. There have been no renovations to property or units in at least 2 years. Pool opened a month late. Trash everywhere. No communication from management unless you harass them to take action on repairs or payment disputes. Online payment site has been down for 7 months. So have to pay by personal check. I spent 4 months getting eviction notices each month for rent I already paid. Each month I... showed the office deposited our check and it cleared. We have never been late with our rent. No apology for the inconvenience this caused. I got so frustrated I went into the office and told them I would show up every day until they confirmed the disputes were resolved in their books. We also had a bad leak that we reported multiple times that would puddle into our living room everyday. It took 3 months to resolve. I had to threaten legal action. That night a regional manager was in my unit but they never completed repairing the wall or baseboards. They used a completely different paint to cover what sections they did repair. It took days with multiple fans to dry out the moisture. Bad mold will develop in the bathrooms if the door is not always open. The exhaust fans are just a fan in the wall blowing but not vented to the outside. We have a 1st floor unit and the apartment upstairs has two large dogs. They get up at 4 am and bark and run around all day. Living here has been the worst experience ever renting. EVER. Do not recommend. Lee mas

Management has not done anything about the mice or even responded to my email, This has by far been the worst apartment DO NOT WASTE YOU MONEY!

Absolutely no. first & foremost, what you see in those pictures is not what you get at all. 2nd they have a bug problem & it’s not a normal one at all. My apartment has a major water leak & mold infested & I was compensated anything being that i had to move out & find a new unit. id rather live on the side of the road than to live here.