19/6/23
Could use some work on their communication skills
Very interesting experience with this community. I setup a tour late May 2023 and the leasing associate was very nice and had only been working there for a few days , she was not the property manager. I submitted my application the lease an apartment. One week later, when I hadn’t heard anything I called to find out why it was taking so long (each community has their on way of application processing) and left a voicemail, didn’t receive a return call, tried again a couple days later, left... another voicemail, still no return call, sent an email with no response. Finally, at week number two I sent an email to cancel my application and they cancelled it within a couple hours. The only way I knew they had cancelled I had to login to see it. I have never received any communication other than an automated reply to fill a survey after my tour. Will be interesting to see if they reply to this review.
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