The Slater Apartamentos

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your new home at Slater Apartments and that your move-in experience went smoothly. Our team takes pride in creating a modern and welcoming community, so it’s wonderful... to know you’re feeling right at home. We’re excited to have you as part of our community and look forward to supporting you as you get settled in! Lee mas

Thank you for taking the time to share your feedback. We're truly sorry to hear about the challenges you've faced since moving in. While we’re glad to know our Property Manager has been a bright spot in your experience, we regret that other areas... have fallen short.

We understand how frustrating it can be to deal with multiple concerns, and we’re actively working with our team to address the issues you mentioned. Regarding the Peloton, we want to clarify that it has been fully operational for over a month now, and we’re sorry for any confusion around access. As for the rent concession, the charge you saw was due to a temporary system issue, which was corrected immediately once identified.

We truly appreciate your feedback and would welcome the opportunity to speak with you further to help improve your experience. Please feel free to reach out to the leasing office if there’s anything more we can do. Lee mas

Thank you so much for the wonderful review! We’re thrilled to hear that you’re enjoying the spacious floor plans, convenient location, and our amenities. It’s great to know our team has been helpful and responsive—that means a lot to us! We're... especially glad to hear the 2B-2B layout is working well for you and your roommate. If there’s ever anything you need, we’re always here to help. Welcome home to The Slater! Lee mas

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and want to sincerely apologize for the frustrations you've encountered. Your concerns are important to us, and we understand how disappointing it... must be to feel let down by your home and our service.

We take issues like pest control, maintenance, and communication very seriously. While we strive to maintain a clean and comfortable environment for all residents, it’s clear we fell short in your case. Please know that we have professional pest control service on-site weekly to treat both individual homes—upon request—and common areas throughout the community. If you're experiencing issues inside your home, we strongly encourage you to submit a request so we can address it promptly.

Regarding your comments about the apartment features such as lighting, fan placement, and fixtures—these aspects were made known during the touring process. We do our best to provide clear and accurate information about each home prior to move-in to ensure transparency and help set expectations. That said, we appreciate your feedback and will continue to use it when evaluating future upgrades.

We also regret that you felt unsupported by our office team. Our goal is to communicate clearly and resolve all resident issues in a timely and professional manner. If there’s ever a time you feel otherwise, we urge you to contact our community manager directly so we can address your concerns and work toward a resolution.

We truly value your input and are committed to improving both our service and the quality of life within our community. Lee mas

We love to hear this, thank you for taking some time to give us 5 stars!! We are so happy to have you here at The Slater.