Eden West Apartments

I love my little safe haven that I have created here. Staff is friendly towards me and my pets. The grounds are clean and tidy. I tell everyone how much I love it here.

This place thinks updating lighting outside, removing beautiful trees and their “nifty” loft apartments will distract you from the horrible craftsmanship and bad piping and 1970s windows and doors that leak your heat and a/c that they have not updated. Find another place to live.

Since we moved to Eden West in May, we have been very comfortable. We have friendly neighbors, it is very quiet, and there are many stores nearby. Maintenance keeps the property very clean - no trash lying around, and the landscaping is very nice. They write a monthly newsletter for us which is fun and informational.

D’ante is by far the most stuck up employee we have encountered. He was very rude and kept rushing us because it was his lunch break, even after we told him we took our lunch break to go there. He also said he makes so much commission and rents a lot of rooms so he doesn’t work Saturday’s and didn’t want to come in on his day off. Honestly left this place so disappointed. Do better.

This was by far the worst rental experience I have ever had. I lived in a loft for 3 years, and initially really liked my unit. However, from the beginning the toilet did not work properly. I reported it about a dozen times in the 3 years I lived there, and almost every time I did, maintenance staff would claim nothing was wrong. This became a running theme during my stay: Report an issue, maintenance claims nothing is wrong, report several more times before issue is resolved. Last summer both... my girlfriend's and my car were broken into. When I asked Eden West what they were doing to improve security, their only response was that they wanted a police report. They refused to answer, nor did it appear, there were doing anything to make the complex safer. I just moved out at the end of March 2017, and never received my security deposit or a statement in the 2 week window mandated by NE state law. When I contacted Eden West about this, they emailed me a bill for 3 times my security deposit, claiming I am responsible for the carpet being replaced etc. When I asked for proof that the carpet was new when I moved in, and other proof that needs to be furnished to someone when charging them like this, they refused to send me anything, and sent my account to a collections agency. AVOID THIS PLACE AT ALL COSTS! Lee mas