Royal Towers Apartamentos

No major complaints with the apartment itself. The paint job they did before we moved in was sloppy, buts that’s about it. However, General Floor next door has bright lights and incredibly loud equipment often running all night. It sounds like rocks being thrown in a blender right outside your window

Maintenance is horrible. The grounds are filthy. Hallway carpets are never cleaned, maybe they vacuum once in a while. The laundry rooms are only swept out and never really cleaned. They're a disgrace. There is no visitor parking and the parking lot constantly floods in a heavy rain. This place is a pit. Look elsewhere!

Salem Management does the bare minimum to upkeep this property.

We had literal water damage and they never even sent anyone to assess the damage!! Had a long, documented trail of the water damage thinking they'd eventually send someone to repair the walls and test for mold, nope! Apparently exterior walls can't grow mold ?? this is their belief.

Washers/dryers consistently break down. They actually got brand new ones the week we were moving out and they even broke down (mostly because... there's quite a few people who don't understand how to properly use them) but the complex also NEVER cleans them! So that means the carpets in the halls are never cleaned, laundry rooms and machines are never cleaned ?? oh and they don't have any policy on wearing a mask in public spaces.

Parking lot constantly floods and idiots constantly speed through it to avoid the light so it can be dangerous. Plus if you park by the fence that borders Harmon's lot and closer to stop n shop your car can get flooded!

Most residents are inconsiderate: they don't break down their cardboard boxes before putting in dumpster so SM will threaten to fine people ??

Elevators break down every other week, too.

The only nice thing I could say is at least there's cameras in the lobby so if a package were to go missing they'll figure out who took it (which only happened once and was apparenty an accident on the other person's part)

This is an overpriced pit stop. Don't be fooled by the location! Plenty of cleaner, better rentals in the area. Lee mas

Apartment is horrible the pictures is nothing what the apartment looks like. There was a hole in the kitchen wall, old window screen in the living room. The person who showed the apartment was horrible she wasn’t doing her job. Don’t look at this apartment it’s lies.

Worst service I never saw, no customer service If you call leasing office they are telling you are not supposed to call, If you have any issues only rise the request or sent email, but they never replied to our email or request, if the reply also negative answers