Hawthorne Garden Apartamentos

Management is horrible, lady that walks around treats tenants and their property like trash. Because she does throw it in the trash. I have a 3 year old autistic son that had 4 or 5 fairy garden items in our area out front that were about 3 inches and I watched her throw them out. People have literal trash outside but she chose the fairy garden of an autistic child to make her stand… No notice, no letters. Tried talking with someone and they just ignored my emails and stopped responding.... Completely unprofessional. Roads are also so poorly maintained that I broke my foot walking to throw out my trash. Lee mas

Lived here in a 1BR for 5+ years, rent was low at first but after many increases it's nowadays quite high and not worth it -- for a couple hundred dollars more per month you could be living in a brand new 1BR apartment in say Hackensack. The 2BRs are still a good deal, but there are few of them.

Neighbors and maintenance are friendly and quiet, but management is very toxic and mean. The complex has been having vacancy issues for a couple of years now, for good reason. I don't recommend living... here. Lee mas

I don't even know where to start with this place... ummm ok so moldy bathroom? Check! Bed bug infestation? Check! Rude office workers? Check! Dirty laundry room? Check! No heat when it's cold out? Check! No snow plows? Check! Turn the water off whenever they want with no advance notice? Check check check check check!

I have never had the displeasure of dealing with a group of incompetent, rude, disrespectful office staff in all my years of renting. It is deplorable that they are getting away with this kind of behavior.

The supers- Lazy is an understatement. No response to request for repairs. they are ignored. Supers say call the office, the office says tell you super... the office says the supers are lazy and dumb... sadly i find the office staff to be the same.

The apartments themselves are... nice but if you live on the 2nd floor you have to a contortionist to get through the front door with any bag or packages.

People don't clean up after their dogs. No accommodations for a "dog friendly" garden apartment- maybe some baggy dispensers or a fenced in area for them. I'm sure they could use some of that "non refundable deposit" to put some bag dispensers around the grounds.

Parking is a nightmare- not enough spots.

Snow removal is a joke (on the sidewalks)

Landscapers are rude, lazy and just blow dirt all over the place.

other than that it's a great place to live HAHA Lee mas

God forbid you ever have to call management. These people are SOOO RUDE!! They will scream at you, not let you speak and try to manipulate you into paying for fees you dont have too. Make sure you know your rights as a renter. IF YOU CHOOSE A SECOND FLOOR BE PREPARED TO PAY TO CARPET THE WHOLE FLOOR OUT OF YOUR OWN POCKET!! THEY WILL COME TO INSPECT MORE THAN ONCE!! It smells like weed EVERYWHERE...People are so ODD here and not friendly at all! This is a so called "pet friendly" place. But they... will complain if your dog barks!! aummmm totally ridiculous. They are soooo money hungry that anything they can charge extra for they will. AVOID this place!!! Lee mas