Avalon Cove Apartamentos

Living at Avalon Cove in Jersey City has been an absolute nightmare. The maintenance team is beyond incompetent, and management is completely indifferent to residents' concerns. I submitted multiple requests—again and again—to fix a toilet that kept splashing water everywhere, kitchen cabinets that wouldn’t close properly, and a refrigerator that stopped making ice, ruining all my food. Did anything get fixed? Absolutely not. Instead, I was met with the same dismissive response: “Just keep... creating tickets, and we’ll keep pretending to do something about it.” Their attitude is basically, if it’s broken, it’s your problem, not ours.

What’s even worse? This place is NOT cheap. You’re paying premium prices for a subpar, poorly managed apartment complex that offers nothing in return. And if you think at least security might be decent for what you’re paying—think again. There is ZERO security. Anyone can walk in and out, and management couldn’t care less about resident safety.

If you value your sanity, your safety, and your money, do yourself a favor and stay far away from Avalon Cove. This is one of the worst-run buildings in the area, and I wouldn’t recommend it to anyone. Lee mas

The pros: the location is stellar and the square footage of most units is really decent. Your rent will likely be a little less than neighboring or new buildings in JC.
The cons: The management has 100% given up on this facility. It is old and falling apart and no one cares. The rat situation is wild. The hallways stink like old garbage. Seriously! It floods the hallways like a giant trash room! The gym hasn't received a new piece of equipment in YEARS and is often broken. It is... impossible to speak to a human in person as the office as gone 'remote' so if there is an issue...good luck to you. Do yourself a favor and if you can afford it, steer clear from this place. Lee mas

VERY DISAPPOINTED with my experience living at Avalon Cove and do not recommend (yes, location and size of apartments is great but that is truly it). To start, when we moved in our apartment was NOT clean (sticker residue on cabinets, hair stuck to the walls that was painted over, rusty front door that did not shut, paint on floors, stains on carpet, large holes in laundry room wall, dishwasher not working, non-grounded garbage disposal that electrocuted me and left me in the hospital, filthy... air filters leading to rashes), mailboxes to the community constantly broken into, parking gate never working properly, not enough lockers so packages constantly left out and stolen, fire alarms going off every week, grills outside not all working and never clean, gym equipment was old and dirty, utilities cost way more than surrounding apartments and were randomly increased.

Aside from the physical apartment and amenities, the service from both the leasing office and customer care center was awful. We were constantly given conflicting information and pricing, they take multiple days (14 days at times) to respond to emails, leasing office turned off their phones so you have to email them or go in person, they were unwilling to negotiate or work with us at all when our rent was increased ~33%, after moving out we continued to get invoicing from them for cleaning the apartment and "damaged items"(after our inspection was cleared that there was no damage). There are plenty of OTHER beautiful, luxury apartments for the same price. Lee mas

If you live here expect to live with rats!! Everywhere!! There’s so many rats!!

Continues to have rat problems. I have caught one of the mice in the bedroom and still hear scratching in the walls since.