Country Club Village Apartamentos

Positives: rent compared to the area, large units

Negatives:
1. Nasty leasing office staff who are VERY unprofessional. During the process, they were shouting on the phone, at each other, etc. Overall very rude. DEMAND to see the actual unit youll be renting- they told us the unit certain things only to walk in and find it entirely different. The man in the main office was very demeaning when we requested to switch to what was promised, saying we either had to break the lease (and pay 6 months... worth of rent) or stay in the unit.

2. No proper upkeep in the winter. If there is going to be any snow, ice, etc the complex does NOTHING ahead of time. I am not talking about waiting to shovel until roads are clear during major snowstorms to plow/shovel, I am talking about simply salting on days that we have a small dusting at the day before that will clearly turn into an ice slick by 5am. I have fallen on the walkway at least half a dozen times a year from a slick ice sheet due to no salting on the walkway/around cars. We often leave for work while sliding on the road leading out to the main traffic light.

3. SO CREAKY! If you're a light sleeper, DO NOT take a 1 floor unit. We can hear every single step, door opening, etc. And the only person is a quiet, sweet single woman upstairs- imagine what you'd hear if it was a family!

4. Landlord specials- moved in with a beer can shoved into a light fixture. The patching in the walls sucks so we couldn't even drill a curtain rod in. The weather proofing also sucks. SUPER drafty windows and slider, literally inches of sunlight coming through the front doors before I added weather strips. Closet doors never opened/closed right, etc.
We also had flooding happen several times due to another tenant/piping and they were very unhelpful/nasty. Didn't offer anything for the items that were damaged from the flood and some weren't replaceable (work things). They also would not wet vac the carpet, there is mold now because of it.

5. Laundry can suck. There is ONE location that you can fill the card with and at least once every few months it's not working. It also is cash only. The number provided to call the company also did not work at one point. In the laundry room near me, there are 3 washers and 2 dryers- 1 dryer has been out of order for over a year. Smelly washers

6. Changed the rent payment system w/a 65 service fee JUST TO PAY RENT Lee mas

THE worst customer service I’ve dealt with at a rental complex. We’ve been complaining about the AC being broken for over 4 years. Same BS excuse and same procedure everytime. I’ve provided pictures and proof and still no solution. They lie and give you false hope so If I could put 0 stars I would. DO NOT COME HERE. There are plenty of other places to live. It’s 80 effing degrees inside the apartment and they tell you that’s how it is here

I recently visited Country Club Village, and my experience was far from pleasant. Upon entering the office, I immediately noticed the unprofessional atmosphere – three staff members were simultaneously yelling on the phone with customers. The energy was extremely negative and unsettling. To make matters worse, the apartments advertised on their website were not even available. However, even if they were, the toxic environment alone would deter me from ever renting here. I would never consider... living in Country Club Village under these conditions. Lee mas

First their advertised price is different from real one and then I scheduled appointment in NJ, rented car to go from NY for showing and 1 hour prior showing they canceled my appointment, I had to pay for rental car for nothing!!!

After selling our house we looked into moving here but it was completely full. We rented a condo in Rahway and when it was sold we were finally able to move here.
We really like it. James and his crew are not only good at their jobs but friendly too. When I asked about getting a handicap parking space designated outside our unit they had it done in a day!
The only thing I wish we had is a washer/dryer in our unit. We live about 2 doors away from the laundry so it’s not too bad. We’ve been here... for 3 years and plan to stay at least one more.
Neighbors are nice. The management seems to be trying to update the complex with new windows and landscaping as well as night lighting. I recommend this complex. Lee mas