Arium Emerald Springs

To whom it may concern:

“It’s about you,” says their motto.
On Dec 6, I turned 83. On Dec 26, they sent me a Lease NON-RENEWAL notice. Interesting!
I am a retired Fortune 500 engineer, sales and marketing manager, and a 6-year AES tenant with a spotless record of 100% on-time payments and no violations. For the last 15+ years, I have maintained an exceptional record of 100% on-time in all categories – rent, utilities, loans, credit cards, etc. FICO Score notes my record as EXCEPTIONAL.
My... current management team, as well as the previous one of 28 years in Burbank, has noted that my apartments have been the cleanest and most beautiful in the complex. The Burbank management used my live-in unit as a Showcase Apartment on several occasions.
I challenged their decision to non-renew, which is grossly unfair, but completely legal under Nevada law. I did that with a 21-page rebuttal and an illustrated flash drive.
Corporate management sent me a letter stating that it’s NOT about me personally, and that they just want their apartment back.
Actually, what Corporate Management really wants is to have a quality tenant – like me – but NOT me – living in my apartment.
According to the Vacancy Chart in the Assistant Manager’s Office, their Vacancy Rate is 15% compared to the Las Vegas 10% average, while their goal is 5%. Their actions regarding my tenancy completely CONTRADICT their claims!
“We create better living,” is their new motto.

Lee mas

Amazing changes with the new Management! Friendly service, quick maintenance and livable community! Thank you- Apt 156

Been living here 2 years, recently transferred to a 2 bedroom and since I moved in a month ago they have done absolutely nothing to put in any of the work orders or contact back for maintenance. I have emailed multiple times a week, called multiple times and left voicemails. The few times I had the energy to go in person they just said “we will handle it” It’s gotten to the point where I’m so angry that I have nothing else to do but write reviews.

My car was stolen here. I saw somebody lie and stole somebody's pizza. So you know...

Hi I am a current resident in these disgusting apartments. They are infested with roaches in every corner. We have written a large amount if complaints as a whole and our "maintenance workers" only came two times to spray and it hasn't done anything. We also have problems with our dish washer and we have put in multiple work orders about it and they come and "fix" it and it only makes it worse. We have requested a new one and they have said we will get a new one and it never happened. Instead of... being long winded i will put this very simply: They only care about one thing MONEY. Anything else is nonsense to there ears and they treat there residents like trash. Me and my family will be moving away shortly and they will no longer receive our money. Again 0 stars for my review. These apartments are slum and need a entirely new team for management and maintenance. Lee mas