Chapter 3240

I was asked to write a review and I showed up FUMING mad. I was fully prepared to say some wild stuff. Instead, they listened, stayed professional, and actually resolved my issue.

That’s what matters. They didn’t dodge me or brush me off. They handled it.

New management has been a huge improvement. It’s cleaner, quieter, my work order is finally getting done, the office is open 6 days a week now, and when you call, someone actually answers. I genuinely appreciate how they handled everything... and I’m happy living here. Lee mas

Absolutely loving it here under the new management!

I LOVE my apartment at Tides at Cheyenne, and honestly it’s even better now that the new management has taken over. The community is noticeably cleaner and quieter, and it finally feels like things are being handled the way they should be.

The biggest difference for me: my work order is actually getting done (thank you!), and the office is open 6 days a week now which makes it way easier to get help when you need it. On top of that, people... actually answer the phones now, which is a huge improvement.

If you’ve been on the fence, I’d say give it another look. The turnaround has been real, and I’m genuinely happy living here.
Lee mas

This is a real review!! Roach city! We saw a mouse run from our wash room. We’re not the problem these nasty apts are. Gunshots and police all the time. Evictions every day. My neighbor was evicted and they left her filthy apartment disgusting for 2 months. The smell was awful. Do not move here. Management changes every other month so they’re constantly charging for new fees and doing “walk troughs” pool is never open.

From day one there has been nothing but issues. Water was not on in my until when I moved in so I had to go stay with a family member the first weekend. The front door locks looked like someone tried to break in the unit.. They replaced the knob 3 times in a week and it still has to jimmied to open or close. There is glue coming out of the wood floor because they put too when attempting to fix it, This was before I moved in. All the doors in the unit suck and you have to just about break it down... to open them. The office staff is disrespectful and take their time doing anything. I should have listen to my first mind and never rented with them, and I would not recommend it. Oh yeah once to twice a month they have the water off to fix something it the community and you may get a few hours notice. Lee mas

The complex is very dirty . Flies everywhere . The trash dumpsters overflow onto the streets .
The office manager and other staff members are very unprofessional. They don’t answer the phone . They don’t handle business correctly. As of right now , I have been without a washer and dryer for days and I put in the order days ago and she’s just now relaying to me I will be without my washer and dryer for another week . Professional right ?

They need to do better . I will not recommend this... complex to others . Lee mas