Glen at Hidden Valley Apartamentos

There are numerous, persistent problems at this apartment complex that have significantly impacted my quality of life and raise serious concerns about the property's management and maintenance standards. These issues represent ongoing health and safety hazards that potential residents should be aware of before signing a lease.

The laundry rooms are in deplorable condition, filled with visible mold, cockroaches and floods at least once weekly. The absence of in-unit washer/dryer hookups forces... residents to use these unsanitary facilities or seek alternatives off-property, creating an unreasonable burden for basic living.
Constant water leaks throughout all buildings are "repaired" by simply painting over water stains without proper mold remediation.
Air quality is poor due to improperly connected ventilation systems.
Buildings have persistent unpleasant to foul odors upon entry
These conditions create potential health risks and demonstrate a pattern of inadequate maintenance.
No on-site management presence for emergency situations.
Staff communication is poor and assistance appears conditional on management convenience.
Response to resident concerns is insufficient and unprofessional. The grounds around the complex are not maintained very well, dogs are often off leash and not well supervised. I had stepped in dog poo more than once on the sidewalks around the complex.

While the rent may appear affordable, the true cost includes:

Health risks from mold exposure and poor air quality
Additional expenses for off-site laundry services
Unsafe and unsanitary living conditions
Unreliable communication

Save yourself the money and the headache by looking elsewhere for housing.





Lee mas

Parking stinks you only get one parking spot
Office staff is so unprofessional
Pest control is horrible there are rats roaches ants
Maintenance takes forever to fix your request
Corporate doesn’t care they are so lazy
Please find somewhere to go
This ain’t it

Management has really been working hard to make it a nice place to live. It is very clean and quite. They are pet friendly and everyone walks their dogs around the block. There is an ample amount of groomed grass around and throughout the apartments.

This is by far not the worst place I’ve lived but it doesn’t provide or have washer dryer hookups. You have to go downstairs and pay to do laundry. With the price of rent we shouldn’t have to pay to do laundry.

Roach filled apartment when I moved in and was not professionally cleaned. Mold in my apartment tiles from leaking ac. The hallways have mold in the ceiling missing tiles and water stains all over. Doors don't lock and have been propped open because the door reader doesn't work. Mice and roaches in the hallways. Reported a neighbor for violent fighting and called the police and Nothing was done, they also were throwing cigarettes down into my patio area. The pool was open only 2... months this summer and not open the past 2 years. Took over 3 months to get light bulbs replaced. Lee mas