6/1/18
Great Super...
I normally don't write reviews, but after reading one of the reviews below I am compelled to do so as I feel it was a rather biased opinion.
We've lived in the building for more than 10 years. The people here are diverse and friendly. The Super and Porter are kind, polite and helpful.
The best part of my day is walking through the gated tunnel that leads into the shared courtyard. Its even better during the holidays when the Super decorates the courtyard with lights and holiday... decorations.
This is a pre-war building with all the architectural charm and infrastructure challenges that you would expect with a building this old. Considering the age of the building, the current Super has done an excellent job learning the nuances of maintaining the building. The building has old plumbing, old electrical, and old walls. In order to maintain the building the Super often has to hunt down specialty / non-standard parts and find work around solutions that are unique to individual units. To make it harder on the Super, parts that are standard across units, tend to have the same shelf-life which means that when something breaks for one unit, it breaks for everyone else soon after inundating him with service calls.
In the last year alone, I've had 2 major plumbing requests (toilet and bathroom sink) and 1 window repair request, all of which were responded to within hours and completed in the same day.
The personal attacks against the Super in the one review that caught my attention are also unwarranted in my opinion. It has been my experience and the experience of most of my neighbors that the Super is friendly and responsive.
Unfortunately, the expectations of some tenants is unrealistic. While at least one individual who I have spoken with (and suspect authored the negative review) has a personal vendetta against the Super that pre-dates his time working as the Super.
The Super isn't a daily miracle worker, but maintaining this building means he regularly pulls off his shares of miracles. My experience is that if you treat people with decency and professionalism they will often respond in kind. The Super has consistently shown me that he is a decent human being, a professional and someone willing to do more when he can. I encourage anyone reading these reviews to trust their instincts to help identify which reviews were written by individuals with too much time on their hands.
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