11/9/24
Don’t recommend!!
Terrible customer service. Called to see if they had any GENERAL openings and the Lady starts questioning me with an attitude. I then proceeded to ask about 1 bedrooms, she questions if i work, and proceeds to give such a rude tone with an attitude.
I’m sorry but that is not how you treat your community let alone future potential tenants.
Reseña de Apartments.com
2 personas encontraron esto útil
Administrador de la propiedad en 828 Holly Gardens respondió a esta revisión
Hello,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience with our customer service team. This is not the level of service we aim to provide, and we understand how frustrating this must have been for you.
We’d love... the opportunity to make things right and learn more about what happened so we can improve. Could you please reach out to us directly at [phone number/email] with more details about your experience? This will help us better address your concerns and ensure we provide the attentive, helpful service our residents and future residents deserve.
We appreciate you bringing this to our attention, and we hope to have the chance to regain your trust.