Wynterbrooke Apartments

I have been renting here for a few months and had an overall positive experience. It is true, the electric bill (heat plus lights) is high, I had a sticker shock with my first bill and trying to lower my usage as much as I can, but this issue is not necessarily the apartment/building issue. My building is quiet and I do not have any complaints about the noise, this will vary depending on your neighbors. The snow removal/plowing is well organized, in my opinion. I had some, but limited,... experience with the maintenance. The maintenance was quick to respond to my request (same day), the issue was small but addressed completely and a detailed note of what was done was left at my door by the maintenance personal (Bruce, I believe). I have a small issue/suggestion. The driveway into the parking lot is not very well marked/lit. Driving in the dark, it is hard to see where to enter into the driveway, especially in the snow or rainy weather. Overall, I am very satisfied with my building and my apartment. Lee mas

“I’ve lived here almost 2 yrs. and it’s been a positive experience for me. The apartment is clean, quiet & comfortable, the grounds are well maintained, I feel safe here and it’s a nice, quiet place to come home to.Neighbors are friendly. I love the location because it’s close to everything you need Maintenance is prompt and courteous. Overall, a really nice place to live.

Wynterbrooke is an affordable option in Hamburg. Not only is it affordable, it’s also in a nice area near the water. Jennifer from the leasing office is pleasant to work with and cares about the tenants. The complex also allows pets, which is a huge plus for me.

Where do I even start…paper thin walls, $300 heating bills, trash everywhere, smells like a pet store when you walk in the complex…it goes on. Car has been hit multiple times in the parking lot too. Neighbors dogs roam the halls sometimes. Rental office looks and smells great though!!!

Maintenance enters without permission or notice. Repairs are neglected for years. Tim does not communicate with tenants or staff. Health hazards are known yet ignored, such as hoarders in upper apartments. Due to the hoarding multiple buildings have infestations of cockroaches. Rent is increased even though repairs go ignored. All in all very unprofessional, lazy and rude owners and employees.