The Reserve at Glenbridge

I love my apartment but there are some things to be aware of. They lost my keys on move-in day. It also seemed like they did not prepare my apartment. I had to make multiple service requests; it has been two months and not all of my requests have been addressed. The neighborhood is nice but the neighbors ignore you. Parking is unassigned but I can barely park near my apartment. Tenants in my building have garages but instead use up all the parking spots. I was initially told that I would not... really hear my upstairs neighbors much when I was given a tour. But all I hear is their stomping all day and all night. It is so annoying and frustrating. Lee mas

Beware of this complex. The staff is constantly changing. They charge $9 per month for pest services but do not provide the services. They charge $25 per month for trash services and provide one compactor for the entire complex. The trash area has maggots and the odor can be smelled from miles away. I have asked to have bees and bugs removed from my unit Only to be told we can’t kill bees but I am highly allergic. I have put in for pest services seven times to no avail. I asked to be moved to... another safer unit but was told by Chianne that I am not paying enough for the unit I am in. I pay what is on my lease. I am on the second floor without screens in my unit. Beware unless you want to be disappointed and frustrated. High priced rent sub par services. I wish I could attach pictures to attest the horrible conditions. Talk to residents and drive by the trash area unannounced.
Lee mas

Staff is really friendly - Ashley in the front office was super nice and helpful!

Ashley in the leasing office is amazing! She was so sweet from the moment I called in. Very knowledgeable about the property, and patient with all of my questions. The complex is super nice, apartments are upgraded, and in a great part of town. Ashley is my go to person for any needs I have!

- good neighborhood - great schools - quiet community - generally well kept Now the not so good (or just bad) - some neighbors refuse to take their trash to the dumpster and leave it at curb for days on end. Gross. Grow up and take your trash to the dumpster - pool can be closed despite it being "open hours" with no notice or explanation - maintainence is SO FAR BEHIND!!! I have waited weeks on more than one occasion for assistance on MAJOR things. I know they are stretched, and the management... should be outsourcing to help them out until they can be caught up. - office staff will effectively ignore you. no response to emails, calls etc... It is downright rude and for the price we pay here....totally unacceptable. However once you are in the lease you are stuck. Lee mas