Cornerstone Crossing

Great customer service!! Very kind and informative.

Ty and Andrea assisted me in getting everything completed electronically and approved. I move in February and cannot wait! Beautiful community and friendly staff!

Roaches, dismissive and incompetent staff, and shady behavior. Very unfortunate that I have to write a review like this, but Cornerstone Crossing should be avoided if you are looking to rent. After just a little over a year of tenancy, I experienced a lot of issues with the rental itself and the problematic staff in the leasing office.

Regarding the unit itself, it looked great upon first inspection. Moving in, I discovered several appliances did not work (garbage disposal and dishwasher) and... the water tank leaked. Those issues were eventually repaired, but then I discovered the roach problem. I had roaches in my kitchen cabinets, under my fridge, between the cracks of my walls and counters. I struggled with them until the day I moved out; it took several visits from their exterminator before they finally agreed to spray. After the spray, I still continued seeing roaches. I also had a mice problem, although they were not as abundant as the roaches.

The leasing office staff were not helpful; you rarely talk to the same person twice, and will receive different answers for the same question. Aside from the lack of cohesiveness, they are also rude and several times were quick to hurry me off the phone whenever I called about my reoccurring issues. Aside from the roaches, another issue was my bathtub; early into my tenancy, the tub paint began to crack and chip. After reporting this, and no action was taken by maintenance, the tub continued to crack and the caulking also began to separate. Black spots grew in the cracks of the caulking. I tried to reach out many times throughout the remainder of my tenancy, but no repairs were ever done. Fast forward to now, they are trying to charge me for the repair of the tub. Other shady behavior included not allowing me to be present for the final walkthrough, and taking over a month to repair a giant hole in my bathroom ceiling caused by an upstairs tenant’s toilet leaking.

Very disappointing and this has probably been my worst rental experience. Once again, if you are looking to rent, remember this review before considering Cornerstone Crossing. Lee mas

Muchísimas gracias al hombre Terrance porque me ayudó con todo el proceso. Miramos mi casa y las personas limpian bien y me fascina la cocina remodelada! Yo digo mis amigos y familiares que pueden mudarse en las casas de Cornerstone!

Vine a hacer un tour previo a mi mudanza y me atendió Aline, me explico todo el proceso para mi mudanza y fue muy excelente ayudándome. Muchas gracias