Remington Woods

They are disorganized and rude. They sent us an eviction letter and we pay the rent on time just because we are long-term tenants and pay less in monthly payments. What if I had lost proof of the payment order? What would it be? They only clean the hallways once a year, in front of my house and in front of neighboring apartments I had to sweep myself so as not to live in the rubbish. They don't have garbage collection and depending on the location of your apartment you have to walk more than two... blocks, either with garbage in hand or leaving your car smelling to get rid of it. And if you complain to them, put a bad rating on their own platform, they just don't renew the contract, forcing you to move, even though you still want to live here because of the schools. They say they send letters informing you of maintenance visits, but they don't and you only find out when the guy is already entering your house through the security camera. I know this would have to be sued. The apartment is small, you can't store much. The amount they ask is for a small apartment, with terrible service. Lee mas

Cockroaches in my unit that 3 treatments haven't resolved, was being stalked and harassed by my neighbor, mgmt approved me for an apartment and then told me I was unable to move in because previous tenants revoked their move out and tried to get me to up charge me for a more expensive, vacant unit instead. no parking, management is the worst of any property I've ever lived.

No parking whatsoever, lazy office staff that just closed the pool/gym for an entire year because they didn’t want to clean or even leave out Clorox wipes for us to clean up after ourselves – instead just shut everything down. No grills because they’re in the pool area which is closed, even though they could have moved them to another location, but no grills in the garages or on your decks either!
We just moved out in April but started looking for a house back in December. We had talked to the... front office several times about short term leases including month to month, 3 month leases, and 6 month leases. When we actually went to renew though 2 days later, suddenly they only did month to month leases for an extra $500 or a 12 month lease. They knew we couldn’t do anything but the month to month lease and took advantage of the situation as compared to all the other apartments I’ve heard of throughout covid giving their tenants an easier time.
We had a couple living beneath us and I didn’t sleep for 6 months due to their screaming matches, slamming doors, and vacuuming from 11pm-5am and reported this to the front office no less than 15 times. The few times I would actually receive a response, it was noncommittal and mentioned starting an eviction process but no clear time frame. They eventually told us they wouldn’t evict the couple but just put notices on their door to keep quiet which did nothing.
Didn’t receive our security deposit even though they said they would send part of it back (took most of it for “carpet stains” even though they replace the carpet anyways….). They said they sent it two months ago but never received it and now they won’t rewrite it.
Lastly, the water/electric billing is shady – the company that owns the apartment complex apparently owns the water and electric billing company and they bill you by splitting the amount between all the tenants regardless of how much water/electric you use. So even if you’re on vacation or move out on the 2nd of the month, you still have to pay the overpriced electric bill for the entire month! Lee mas

You can’t use the amenities. There is not enough parking. Children roam the road with little to no supervision. No one does anything about people not picking up after their dogs. Water is billed based on the whole complex. Even electric is expensive. The management is bad. Save yourself the frustration.

Not only we should be happy when we move in but also we should be happy when we move out. Staff treats the tenants without respect. I have stayed for 2 years and when I moved out they charged me with insane charges. When I tried to talk instead of talking kindly and sorting they replied you have to pay else we will send to collections. These guys are not ready to understand customers.These guys don’t provide a yearly carpet cleaning. If you are staying on 1st floor beware of pests like red ants... coming under the carpets. After 7 if you take your car out beware you will not find a parking spot. Looks like when you move out they don’t deep clean the apartment or clean the carpet to rent it out to new customers. Instead they will charge the previous tenants with those charges to save their personal charges. They have to understand for customers it’s not about money it’s about treatment. At this point even if they charge me with zero dollars. I would never suggest this apartments to anyone. I would like to report to property owners but I’m unable to find number. If someone would like to paste it here it would be great. Lee mas