Reserves at 1150 / Parma

If I could give this place zero stars I would! But I’ll give the one star to Bob the maintenance man. The Reserves at 1150 , SPP Properties and Integrity are the worst property management and real estate companies I have ever worked with!! Do not move here or do business with them. They are money hungry and do not care about their tenants or units. They are slow to address things but quick to take your money or get you for more money! DO NOT MOVE HERE. no amenities, ridiculous rent increases ,... fees, poor maintenance and environment. Lee mas

If I could put 0 stars I would. Melissa the office manager there or whatever title she has.. be aware that she has like 0 time for you and will roll her eyes and not want to deal with your problems concerning your apartment or concerns. Sure she was nice in the beginning but after the lease and moving in yeah.. she changed real quick. Just if you want good customer service and actually want to be heard this place isn't for you. Also I was about to be charged more than 100 dollars for something... small in the apartment that fell due to their lack of actual maintenance work. Boy at the end of the day this place is a headache and you will rue the day you rented there. People are nosey and noisy. If you don't like the smell of weed then stay away. The security door doesn't even work ... How can you feel secure when the doors open easily lol such a joke. Find another place that isn't so horrible cause all they care about is your money not you as a tenant and if there is one small thing that they don't like they will try and remove you out of their apartment complex. Stay.. the .. freak... Away! Horrible place and ended up giving me the most anxiety I've ever had in my life. And that is saying alot. Hope this helps I'd put a danger sign on this if I could. Lee mas

My building was a quiet place when I moved in. Neighbors are not considerate and are always playing loud music late all day, including people who have just moved in. You listen to your neighbor's televisions, and even conversations because everything can be heard. The floor shakes every time they walk. Additionally, people do not collect their dog's poop. If you want a quiet place to live, don't look here because it isn't.

We lived here from end of May 2019 to end of April 2020. The time spent here was unacceptable. The conditions were not okay and the service was as I mentioned unacceptable. We had our first baby girl at the time living there and during the winter it was impossible to have management address the issue of freezing temperatures in our apartment. Their "attempt" at helping out was to give us a small little space heater that we could place in the nursery and the bills for the electrical used by the... space heater were to be covered by us regardless. The windows did not seal properly so whenever summer/spring came around, we had to consistently deal with all sorts of bugs and critters inside our apartment, which was disheartening. The toilet constantly plugged up for no apparent reason. The management was always very rude when we would bring these problems up. Kitchen appliances didn't work, and the dishwasher constantly leaked. The fridge seal was broken probably since the beginning of our residency and was never fixed, even though the maintenance worker noticed it several times. When we moved out and our "Statement of Account" came in, we were asked to pay for an additional month (May) even though we haven't lived there since April 30th. They also asked for US to pay for the broken fridge seal. Please stay away from this place and save yourself the headaches. Lee mas

This place claims to be Luxury. But, it's just over priced. Security doors choose to lock at will. Buzzer system works in only half the buildings. Roaches. Washer/Dryers smell like mildew. Outdated shag carpets.