Riverbend Apartamentos

They will sell you with a nice, sweet sales pitch but they are anything but nice. They sell you on how safe their facility is with security but vehicles are broken into and no one sees anything. They will enter your apartment when you are not there and if they break something, spill something - that is left for you to clean up and they will not reimburse for the cost of the loss. And you better believe that when you leave at the end of your lease they will stick you for anything & everything.... Worst experience ever! Lee mas

We had an electrical fire one night due to negligent wiring, which they never addressed during our lease even though we brought it up to them multiple times. (If Riverbend claims they have no knowledge of this, not only was a repairman sent out the next day to replace the wiring, but we have numerous texts and emails where we mention the fire and they ignore it.)

There are no overhead lights other than the kitchen and bathrooms, which would’ve been nice to know ahead of time considering we... never got or were offered a tour before signing a lease. We were only offered a tour after we had signed papers.

Expect cockroaches and mice, and for management to do the bare minimum. They claimed they had no idea when we emailed regarding the issue for the 10th or so time, even though we have all the emails, texts, and calls we have placed regarding the issue. They also have had multiple work orders to come and spray. They know about the cockroach problem, because they do periodic spraying, which is never mentioned before signing, until they leave a notice at your door. They then threatened us with a $200 fine for forgetting to clear out our bathroom cabinet, just for us to later see on our cameras that they didn’t even go into the bathrooms. The reason there is still an issue is more than likely because they are only in the apt for less than 2 minutes - not a very thorough spraying.

Have filed numerous noise complaints about dogs barking and howling well into 3am and nothing has been done about it, but will get a notice about dog poop not getting picked up outside of our unit that did not come from our dog. Lee mas

I applied for Riverbend About a week ago. I kept in communication with Nicole everyday providing her with anything she needed in regards to my application, but sometimes I wouldn’t get a response, it was a very long drawn out process. They require you to pay a deposit BEFORE you get approved which was a big red flag for me. On top of that they expect you to pay a full month of rent plus a prorated rent amount if your moving in at the end of the month.She specifically called and told me to bring... in a $150 money order nothing more. When my $150 money order was dropped off she mentioned I needed to pay another $90. So in total I gave her $240, my application wasn’t approved and then she tells me I can’t get my deposit back after she told me if I wasn’t approved I would be able too. This place is definitely very very fishy and I’m working with an attorney to get my deposit back. Not to mention after she told me I couldn’t get my deposit back they stopped answering my calls and emails. Lee mas

Lived here since mid 2017. Within the first 4 months i had a motorcycle stolen, as well as had my truck broken into. Property constantly has vagrants( homeless) moving on the outside of the property. When the property access gates fail to function properly , one can see them walk throughout the complex in search of who knows what. There were two cars stolen within the past 3-4 months from my parking lot( Subaru XV Crosstrek, and Ford Mustang). I cant speak on behalf of the other tenants in the... buildings on the complex as far as stolen property goes, but there seems to be alot in my experience over the past few years. There are cameras at the entry and exit gates. However, when my motorcycle was stolen, as well as one of the cars previously mentioned was stolen, the cameras were "malfunctioning"( take that however you want to). Lee mas

NOT SAFE! Lived here 2 years. The security gates are almost always broken, and neighbors have reported break-ins! They have homeless squatters living on the grounds! They've spruced up the front of the place to hide the fact that everything else is falling apart. They never fix anything! They promised me new appliances if I would renew my lease for another year and I never got them. Fined and billed unfairly even though I left the place in good condition and always on-time and in full.