23/1/26
Not worth the high price tag AT ALL!!!
I lived on this property for over a year, and I feel it’s important to provide an honest and informative review. First, it should be noted that many of the positive reviews appear to be influenced by a gift card incentive—residents who left favorable reviews were entered into a drawing to win one. I moved in sight unseen, relying on the photos and advertised amenities, which unfortunately did not reflect the reality of the property.
Several amenities were advertised but never delivered. A... tanning bed was promised and residents were told it would open within a few weeks of move-in; it never opened. A dog park was also advertised and discussed but was never built. On the day I moved in, signage near the elevator stated that each building would receive a coffee bar, pool table, and piano. Those signs were eventually removed, and none of these amenities were ever installed.
Community events also declined over time. Monthly meals used to be catered, but later residents were asked to bring their own food, which reduced both quality and participation.
Management has been a significant issue. Matt and Tammy were consistently unprofessional and difficult to deal with, whereas Gianna was the only staff member who demonstrated empathy and fairness toward residents. Late rent results in a public notice being posted on your door within 24 hours, which feels more like public shaming than professional property management.
Regarding pets, while there are many friendly dogs on the property, Tammy’s dog is frequently aggressive—excessively barking, lunging at other dogs, and even at small children—yet no action is taken. At the same time, residents are quick to receive violations if their own pets are not perfectly behaved. Management also allowed an unregistered “service dog” that violated breed restrictions in the lease; this dog nearly bit my child and attacked my small dog.
Families should also be cautious. Children are expected to be extremely quiet, particularly at the pool. An older resident named Terry regularly taunts children for splashing or making noise, and management refuses to intervene, dismissing complaints as “he said, she said,” despite the presence of security cameras.
Due to ongoing issues with management—particularly Matt’s treatment of tenants—many long-term residents have chosen to move out. Overall, my experience was disappointing, especially given the expectations set by advertising and initial promises.
Reseña de Apartments.com