25/7/25
Verified Renter
It was a really smooth move in. The tour was great and Teresa was amazing to work with during the initial before signing lease process. We got weekly reminders for everything that needed to be done and were helped through the change of address process. There were some troubles after the initial move in such as smelly water and wifi concerns which were quickly sorted through by Teresa and the maintenance team. Still trying to get help to figure out the package situation
Reseña de Apartments.com
Administrador de la propiedad en Ltd. Findlay respondió a esta revisión
Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that your move-in experience went smoothly and that the tour and leasing process with us made you feel supported and well-prepared. We’re especially glad the weekly... reminders and help with your change of address were helpful!
We also appreciate your patience with the initial hiccups after move-in. It’s great to hear that your issues were quickly resolved by team.
Regarding the package situation—we completely understand how frustrating that can be. We're actively working on improving the process and will continue to follow up to ensure you receive the support you need. If you haven’t already, feel free to reach out to the office so we can assist you directly with any outstanding package concerns.
Thanks again for taking the time to share your experience. We're so happy to have you as part of the community!
Warm regards,
Teresa Hays
