14/1/25
Terrible
Do not live here, this place is awful. The units are way out of condition. The landlord is very rude along with one of the maintenance men and it doesn’t help when maintenance is very inconvenient. Maintenance lets themselves in your unit without telling you sometimes. The power would go out constantly even on a nice sunny day and it takes forever for the power to come back on, the parking lots are a joke, people don’t know how to park, people take up the one way parking lots and 1 time there... was a big Lowe’s truck that took up the whole 1 way lot and I was almost late to work 1 time. The pool was awful, kids go to the bathroom in the pool and it wouldn’t be open all of the time. Just an awful place in general. Absolute scam.
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Administrador de la propiedad en White Oak Apartments respondió a esta revisión
We're disappointed to hear your feedback, and it doesn't reflect the experience we strive to provide for all residents. Our team works diligently to maintain the property and respond to concerns in a timely manner. If you ever notice residents not... adhering to community guidelines, including parking or amenity policies, we encourage you to let us know so we can address the situation promptly. These policies are in place to ensure all residents can enjoy their homes to the fullest. Our maintenance team is trained to always announce themselves before entering a home, and what you've described is not in line with our standards. Additionally, any power outages are typically due to external factors beyond our control, but we understand how inconvenient they can be. As for the pool, we follow strict guidelines to ensure it is clean for use. We're committed to making improvements and addressing any concerns shared with us directly. Please reach out to the office if there's anything further you'd like to discuss.
