Jefferson at Westtown Apartamentos

do not move here - for months I've had black dust coming from somewhere? had to have my apartment repainted, get new furniture and even go to the doctor because I had black mucus coming out of my nose. Everything seemed OK for a couple of days. Then the black dust started reappearing.. Corporate and tenant relations refuse to reach out to me, I've tried to email any name I can find online nobody's responsive other than leasing office to tell me that they don't have an answer from corporate.... Now my only option is to bring in a lawyer in the township. all my belongings are getting ruined, It's getting on my food and even in my freezer now, I have to keep anything I put in the fridge or freezer and a Ziploc bag to prevent the dust from getting in. I have to keep my toothbrush and personal hygiene. Things wrapped up in cases or Ziploc bags as well.


The amenities don't work the treadmills have been broken for the last two years the grills outside the fire pits never turn on, tried them over the weekend.

There's trash everywhere

My bathtub was peeling and repainted. I had to leave my home for two days because of the toxic smell. It wasn't safe to be in here and it's already peeling again.

The grass is so high, despite paying a residential fee and an environmental fee, which is supposed to take care of that ..

Very disappointing to pay as much as we do and our only option is to leave reviews to get attention to our issues Lee mas

At first glance - looks like a great place. Red Flag #1 - We scheduled a tour online and received multiple confirmations and reminders about it. On the day of the tour they completely ghosted us. Red flag #2- they charge a $500 non-refundable fee just to apply and whether or not you decide to live there, your application gets accepted, rejected, etc., you do not get it back. Red Flag #3- Despite being ghosted and the fee, we put an application in anyway. We did not hear anything from them for... four days. I called and they told us we needed to submit materials we had already submitted in the application. We attempted to attach this information in a response email and kept getting an automated response saying delivery failed. Red Flag #4 - I tried to call to amend this and kept getting placed on hold time and time again. At this point, we decided to cancel our application. Red Flag #5 - We let them know we were no longer interested and shortly after getting off the phone with them, they sent an email saying we had been rejected from the apartment, even though we had actually cancelled the application ourselves.
I dove deeper into reviews online and feel SO RELIEVED we did not go through with our application. Dodged a HUGE bullet!! Lee mas

All I have been trying to do is inquire about an apartment. I currently live out of state and I have called multiple times and was told “someone will get back to me” I’m done trying to give them MY business. How hard is it to help someone out?

Moved into Jefferson two years ago and just signed another renewal. I was hesitant at first based off the old management but now seeing familiar faces on a daily basis and knowing that Liz and Ron have the office under control and Earl and Dave are rock stars of maintenance. Looking forward to another year of good living and peace of mind knowing they will do the best job.

It’s a shame the staff is such a problem to deal with because the apartments are beautiful. They nickel and dime you for everything they can. There were MULTIPLE occasions where I had sent in the rent and they “never received the check” translation they lost it and then had the audacity to charge me a late fee.