Village Square

This apartment complex has absolute horrible customer service and care for its tenants. For a year I leased and apartment there and month after month I complained about bugs being a problem even after trying to fight them off myself they never made any effort to fix situation. During pandemic they forced every to pay online due to social distancing while at the same time charging a 3 dollar fee for paying online and at the same time 50% of our amenities were cutoff. I was warned about this place... before I moved in but you don’t realize how bad it is til your there. I would never recommend this place to anyone! Lee mas

I lived here for 8 months before deciding I had to get out. The units are not well maintained, the first floor apartments are EXTREMELY musty (I had to redo my dry cleaning every month), there are roaches literally everywhere inside and out and pest control only makes it so that there are dead roaches everywhere, management is awful, and i’ve witness several instances of violence between my neighbors. Avoid this place at all costs.

Avoid Village Square properties at all costs. Apartments are not well maintained, no screening process for tenants, demand a walk through with staff upon moving in to avoid any charges after end of lease. They will try to charge you for every little thing, even normal wear and tear, upon leaving their property and the amounts they charge for repairs and damages are way too high. Office staff was often uncooperative, difficult to communicate with, and unorganized (they did not have my lease... for me to sign until after living there for a month already). Worst place I have ever lived by far, completely unprofessional and management is not willing to address these problems. Lee mas

I've lived here for over a year and love the West Ashley location. As time has worn on however I've had to really press management for basic needs like parking enforcement and it's been a really rough go-round. Just getting management to call me back or reply to my e-mailed concerns has been fruitless. In the past I've had to show up to the office, hoping for a clear response, but even then the property manager, Kathy, will totally avoid you or shoot you down. Her usual response to anything is... 'the owners at Nirenblatt Nirenblatt Hoffman said such and such and there's nothing you can do'. Super helpful. If you're looking for management that respects your signed lease agreement, your general livability, won't hang up on you, and is respectfully responsive, I would not bother living here. I borderline recommend this place to friends and coworkers but with a list of caveats. Again, it's not the worst, it's relatively affordable, and has some nice amenities but you might find better elsewhere if property management is important to you. Lee mas

The only thing this place has going for it, is the location. The staff doesn't care if you don't have hot water or a working microwave. They can't even keep a working drop box for those that work late and can't drop off rent during business hours. Also, communication to maintenance staff is a joke. Different people will show up unannounced about a request made 2-3 days prior. Nothing is ever done in the same day.

Also, apparently if you have a trailer, boat, or even a small RV, you can... park it in the lot even if you don't live here. But beware, if you have a motorcycle, it will get stolen! Don't keep anything of value out in the open, because people will steal packages off your front porch. The office doesn't really care about their tenants, just their ever-increasing rent they get from those that struggle to make ends meet. Lee mas