Lofts By The Lake

As a 51-year-old woman seeking a peaceful home, I rented a 1 bedroom Unit at Lofts by the Lake.

Unfortunately, StoneMark Management’s actions turned my once peaceful stay into a nightmare.

Before my lease even ended, their staff entered my apartment and removed all my remaining personal belongings, weeks before my lease ended!

They claimed I authorized this because they entered my apartment and saw my keys on the counter.

Also, for nearly two months, the freezer in my apartment was... non-functional despite my repeated maintenance requests.

I contacted them right away through phone, their onsite app, and text messages and not one management staff got back to me to finally come and replace my fridge. I was left without a unit for a total of almost two months.

I contacted StoneMark, including their manager Evita, for weeks, but they ignored my calls, and dismissed my claims.

Ben, who was the previous onsite manager (and who I adored) had left recently and it has gone downhill ever since, with no consistency or care for the remaining.

Their negligence cost me thousands of dollars and immense stress. Some of the other tenants have shared similar frustrations on our community app and with me personally, noting the property’s decline due to their lack of management.

I urge the owner to investigate StoneMark’s practices to restore the property’s integrity and prevent others from enduring this treatment.

I’m open to discussing a fair resolution to recover all my losses but so far, all management admits to is coming in to my apartment and breaking my lease, admitting fault, yet will not cover my losses.

I am unfortunately feeling the need to write this to help others and save them the stress that is now happening at Lofts by the Lake. Lee mas

Moved in a few days ago and all expectations have been exceeded. Ben made the move in effortless. Dale (maintenance) seems to really care about the property.

Never really was treated this way, in any apartment complex period, Candie gave me and my fiancé a tour of the place and she described everything really well she covered all the bases she didn’t leave a single thing out like a few other places did, highly recommend to check it out and look into it

We have lived here since day one, and could not be happier! As with ANY newly constructed property, you will often experience some kinks that have to be worked out, and in addition, how many of you have bought shoes without trying them on, and had a perfect fit? Yeah, me neither...happens like that when hiring employees as well...you have to find the right fit!
We are loving the awesome amenities here, like the swimming pool, multiple outdoor grilling areas, outdoor fireplace, firepits,... woodfired outdoor pizza oven, floating docks, fitness center, community room and dog wash! We look forward to the opening of the new coffee bar as well! My favorite part of living here at Lofts by the Lake, is the fellowship! There is always something fun going on here if you want to get to know your neighbors. We've had pizza demonstrations, a pig roast, wine and cheese events, holiday parties, and so much more! It's always a good time at the firepit with our neighbors! Did I mention the kayaking and the fishing?
Love a quiet place to sit and relax? Lofts by the Lake has that too. Bring your hammock and tie up to a tree lakeside, or enjoy swinging under the wisteria covered pergola on one of the porch swings. Grab a chair and have a seat on one of the floating docks, or just take a quiet stroll around the gated community.
You won't find any lake front loft like this in Greenville, because there are none! I know that if you did, It would come with a MUCH higher price tag! Thanks for reading! Lee mas

Prices from year one to year two experienced a dramatic increase despite all the issues we experienced during the first year of occupancy. Ongoing construction, incomplete amenities, sound issues, high turnover with leasing agents (3 different individuals during my 13 months there), etc. all added to the frustration of living there. Do yourself a favor and compare their prices (total monthly cost, not advertised rental rate) to other communities in Greer (and even in downtown Greenville for... that matter), and you'll see you can a lot of money or live in a downtown area for same price point. Lee mas