Reserve at Mill Landing Apartamentos

They will take ur money fast but not do anything to help you when things go wrong applied for 1 apartment they gave us another without telling us and it had roaches and mold and so much maintenance issues even when we had to wait well over 1 month to move in then day of move in they wouldn't let us move in til 2pm wanna know why they said to sweep up from painting NOPE IT WAS BECUASE THEY BOMBED IT FOR ROACHS

DO NOT APPLY ONLINE!!! I applied 2 months ago and went the following morning to secure. I did not have my co applicant fill info online but she went with me in the office to secure. We found that one apartment offered was already leased ( the person working had to call the manager to confirm) and the other had pest control issues. I was told by Kristin she would let me know if they could get another apartment ready, called me and told me they would send me a refund (I have vm proof) within 30... days and it has now been almost 2 months and no refund of the $200 admin fee for an apartment I held less than 24 hours. I have spoken to multiple people (I have a call log of over 17 calls back and forth) and they have all tried to say I was denied even though I would have been approved if they had what they said was available and my co-signer applied. I have been told 3 times I would get a refund and nothing has arrived and when I call I am ignored or lied to. I have a voicemail from Kristin saying I would get the refund, told a month later by Jasmine or Kristin that they would contact the manager to get the check sent, then informed by Ashley 2 weeks ago that she would send after being on hold for 12 minutes for her to listen to phone call recordings. I have also contacted corporate 3 times with no response. If they treat you this way when applying imagine how they treat you as a paying resident locked in. Horrible horrible communication and response. Lee mas

You want your car towed in the middle of the night? Wanna smell weed in your apartment 24-7? Want your vehicles windows busted out or your catalytic converter stolen?

This is your place!!!

Want AC? Want a power bill under $500? Want water? You want a roof that doesn't leak?

This place isn't for you.

I just moved out, thankfully to a cleaner, more updated complex where management takes care of issues immediately PLUS the rental is bigger and less expensive! The Reserve slapped me with $400 move out fees for utilities and”service” costs. Beware… there was a shooting 2 weeks before I moved out.. My carpet was not tacked down, old and stinky, stains on all the countertops, and both toilets loose on the floor.

I once spent a year here at the age of 20. It was an amazing place with beyond-professional staff. I could think of nowhere else to go when I was hunting for an apartment again.
Unfortunately the complex is now run by less than professional folk. Your requests and communication with the front office will be deleted or ignored. Upon move-in your apartment may or may not be barely livable with clogged ventilation and no heat or cooling in the middle of South Carolina Summers. They will promptly... fix this a month later.
Your rent will be around $200 more than quoted. Fees around every corner.
You will be lucky if there's not a neighbor with a red bulb and late night visitors who cause the entire building to smell of dope.

Save yourself some grief and look elsewhere. Lee mas