26/11/24
Terrible Experience — Would Not Recommend!
I’ve been living in The Garden District for the past 8 months, and I can honestly say this has been the worst living experience I’ve ever had. I regretted signing the lease within a week of moving in.
Maintenance Nightmare: The unit is best described as a pig with lipstick. The updates to the unit look good from a distance, but up close, you can see corners were cut and it is cheap work. Things are constantly breaking.
Within the span of 8 months I have dealt with one maintenance problem after... another, and honestly cannot keep track of them all at this point. But a few examples include the a/c in the master bedroom barely working. Leading me to have to purchase a window unit (like most of the neighbors) just to make nights bearable. A sink leak, constant pests and bug problems, outlets falling off that was just screwed into dry wall, a collapsing closet, internet cables lost behind the wall, and now the newest being two leaks in the roof. This issue has resulted in a hole left in my master bathroom ceiling for over a month while they “look into it,” which seems to also be the source of ants coming into our unit and flooding our bathroom floor. As they just recently confirmed the two roof leaks, we are hesitant to learn just how long the leaks have been present and are concerned with the possibility of living with potentially unseen mold within the walls.
While I appreciate that management and maintenance make an effort to fix the issues addressed, and I noticed an improvement in responsiveness once the new management took over, it is crazy to me that I have had to deal with so many issues concerning the unit that is marketed as a “luxury” living space. Again, it’s the farthest from luxurious or even comfortable living at this point.
The frequent need for repairs and the disruption of things breaking have severely affected my living experience and have made it increasingly difficult to feel comfortable in the space.
While I am not one to leave reviews, renters beware. Given the level of neglect and living conditions, this place is wildly overpriced and you're certainly not getting your money’s worth when dealing with nonstop maintenance. From the few neighbors we have spoke with it seems we are not the only individuals unhappy with the complex.
Overall, we deeply regret moving into this apartment complex and can't wait for the lease to end. The Garden District is not worth your time or money.
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Administrador de la propiedad en The Garden District Apartments respondió a esta revisión
Thank you for taking the time to share your concerns with us. As the new manager, it's important to me that all residents feel heard and that their issues are promptly addressed. I'm glad we were able to resolve this for you. We sincerely apologize... for any inconvenience this may have caused before we got here, and please don't hesitate to reach out directly to the front office if there's anything else we can assist you with. We're here to help.
Property Manager